Renewals Manager

The primary purpose of the role is to support the AE/ AM with the commercial renewal of a portfolio of accounts. Your role is to lead the engagement on contract renewals demonstrating the value the client has received during the agreement and utilize this to propose a renewal with an uplifted margin wherever possible. You will have direct access to the customer success team to help you with this too.

Roles and responsibilities...

Analyse

• Identify the value delivered through the current contract which is due for renewal. Working with the customer success managers and architects will be key to doing this.
• Identify growth opportunities within your set renewals
• Meet with you customer base well before the renewal date to build a relationship and be the driving force in securing the contract extension face to face wherever possible and appropriate (contract value will play a determining factor here)
• Generate referrals into our horizontal sales teams
• Work closely with the internal and external partners customer success ANS marketing other ANS Sales to maximize the ANS product set into their accounts

Win

• Deliver annual sales targets based on an opening and closing balance through renewing and up-selling contract value
• Manage the end-to-end sales cycle through CRM including working with our other sales teams where they have a growth component of the renewing contract
• Collaborate with the ANS sales teams (account executives / managers) who own the commercial relationship and have the final say on any commercial proposals you create for renewals

Grow

• Manage a set of enterprise and mid-market accounts who have contracts that are due to renew
• Work with the finance team to accurately forecast the contract base setting accurate expectations on losses renewals and growth with accurate forecast dates
• Ensure a smooth continuation of support by working with our finance team and customer success teams closing renewals ahead of the renewal date
• Be the main point of contact & engagement plans for the client on your contract renewals
• Work closely with the CSM and CSA including attending Service Reviews where appropriate to facilitate the renewals with the CSM CSA & renewals team
• Fully understand the landscape and people in your customer base who have an influence in the contract being work upon
• Own all the actions

Skills and experience required...

• You will have an innate hunger and desire to be a winner with strong experience in a business-to-business (B2B) technology sales role

• A strong work-ethic and be a team player operating seamlessly with multiple teams at any one time
• In addition you will be expected to bring with you:
  • An understanding of cloud solutions and/or software-as-a-service (SaaS) as well as private cloud & hosting solutions
  • Confident engaging and resilient personality
  • Customer-obsessive our team goes above and beyond to deliver only the very best service for our prospects and customers
  • Consultative sales approach Starting with where the customer is and putting their needs first.
  • A commercial mindset: always looking to find the win-win between the prospects next need and growing ANS business
  • Outstanding verbal and written communication skills including presenting product demonstrations to the prospect stakeholders
• Identify prospects in the target market and complete appropriate research on the prospective clients business needs

At ANS weve created a place where everyone can be themselves and we empower our people to get the job done. Openness ambition honesty and passion are what drive us every day. We are bold courageous and innovative and we do it like no other. We invest in our training development health and more we give you the benefits and flexibility to maintain a happy work-life balance.

Were proud of the inclusive fun dynamic environment weve created. Its a safe space that works for dont have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more atLinkedIn pages.

Whats in it for you
With fantastic benefits an inclusive culture and a cool office space were your kind of workplace.

Company benefits

• As standard:25 daysholiday plus you can buy up to5 moredays
• A little extra:well give you yourbirthday offand an extracelebration dayfor whatever you want!Tying the knotYou get 5 days additional holiday in the year you get married. Oh and 5volunteer days!
• Private health insurance
• Pension contribution match and 4 x life assurance
• Flexible workingandwork from anywherefor up to 30 days per year (some exceptions)
• Maternity: 16 weeks full pay Paternity: 3 weeks full pay Adoption: 16 weeks full pay
• Company social events get ready for a jam-packed calendar
• Electric car scheme
• 12 days of personal growth development time

ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly regardless of age disability gender reassignment gender expression marriage and civil partnership pregnancy and maternity race religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.