IT Apprentice

Are you passionate about technology and ready to take your first step into an exciting IT career OracleBio is offering a fantastic opportunity for a motivated and curious IT Apprentice to join our growing team and gain hands-on experience in a dynamic professional environment.

This is more than just a support role its a chance to learn develop and build the foundations of a successful career in IT.

As an IT Apprentice youll play a key part in supporting the smooth day-to-day running of OracleBios IT systems. Working closely with experienced IT Support Technicians and Senior Managers youll gain real-world exposure to technical support systems administration and IT operations across the organisation.

Youll be supported mentored and encouraged to grow your technical skills while contributing meaningfully to the business from day one.

Responsibilities:

• Provide friendly and professional first-line support to OracleBio staff for routine hardware software and access issues.
• Escalate more complex technical infrastructure or security matters appropriately.
• Troubleshoot basic technical problems under supervision.
• Assist with setting up and configuring laptops user accounts and peripheral devices.
• Support the maintenance of the companys laptop estate including updates and software installations.
• Help manage image storage file transfers and data organisation in line with company procedures.
• Monitor system alerts and backup processes reporting any concerns promptly.
• Maintain IT asset registers and equipment allocation records.
• Support licensing documentation and compliance tracking.
• Assist with documenting system changes and routine maintenance activities.
• Help maintain accurate infrastructure records and operational logs.

Desirable skills:

• We recruit based on aptitude and potential.
• Enthusiasm and a genuine interest in technology are essential.
• A quick learner with a curious mindset.
• Able to think on your feet and adapt to new situations.
• Comfortable working through complex challenges.
• Proactive taking initiative and ownership.
• Naturally intellectually curious eager to explore and improve.

Salary: 20000 per annum

Working hours: Hybrid working Tuesday Wednesday & Thursday.9am - 5pm on WFH days and 8am - 4pm in the office days. 3 days in the office 2 at home until passing probation and then transition into 2 days in the office 3 days at home.

Benefits:

• 5% employer pension contribution.
• Discretionary annual bonus scheme.
• Cycle to Work scheme.
• Time accrual system allowing you to earn additional days off each year.
• Hybrid working.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in help you develop all the skills you need to be successful in your job role and pass your assessments and can provide one to one support.

Starting with insights into your current potential they plan your growth in a programmatic way close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion as well as the valuable work experience you have gained you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.