Correspondence Officer

London - UK

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

3 Months Contract with a Local Authority

Job Purpose

To investigate and respond to informal and statutory representations and appeals related to parking enforcement and associated recovery actions. The post holder will manage correspondence efficiently ensure compliance with relevant legislation and procedures and provide high-quality written responses to customers stakeholders and external bodies. The role requires strong analytical skills accuracy and the ability to manage a high-volume caseload within set timeframes.

Key Duties/Accountabilities

Investigate and respond to all informal challenges formal representations and statutory appeals relating to parking penalties.
Review evidence photographs case notes and enforcement records to determine the appropriate outcome.
Draft clear accurate and legally compliant written responses to motorists external agencies and enforcement bodies.
Prepare and submit evidence packs for appeals to independent adjudicators (e.g. London Tribunals).
Ensure all correspondence is processed within statutory deadlines and organisational performance targets.

Essential Experience Required

Experience working in a parking enforcement appeals or regulatory environment (desired).
Demonstrated ability to analyse information and make informed evidence-based decisions.
Experience handling high-volume correspondence or casework requiring accuracy and attention to detail.

Essential Qualifications Required

GCSEs (or equivalent) including English and Maths.
Training in parking legislation or enforcement processes (desirable).

Additional Information to Note

Working hours: 36 hours per week
Please note we work on bi-weekly payment

The role closes on 20th March 2026 apply ASAP.

Required Skills:

To be responsible for investigating and responding to informal and statutory representations and appeals received in relation to parking enforcement and subsequent recovery action.

Required Education:

To be responsible for investigating and responding to informal and statutory representations and appeals received in relation to parking enforcement and subsequent recovery action.

3 Months Contract with a Local AuthorityJob PurposeTo investigate and respond to informal and statutory representations and appeals related to parking enforcement and associated recovery actions. The post holder will manage correspondence efficiently ensure compliance with relevant legislation and p...

3 Months Contract with a Local Authority

Job Purpose

To investigate and respond to informal and statutory representations and appeals related to parking enforcement and associated recovery actions. The post holder will manage correspondence efficiently ensure compliance with relevant legislation and procedures and provide high-quality written responses to customers stakeholders and external bodies. The role requires strong analytical skills accuracy and the ability to manage a high-volume caseload within set timeframes.

Key Duties/Accountabilities

Investigate and respond to all informal challenges formal representations and statutory appeals relating to parking penalties.
Review evidence photographs case notes and enforcement records to determine the appropriate outcome.
Draft clear accurate and legally compliant written responses to motorists external agencies and enforcement bodies.
Prepare and submit evidence packs for appeals to independent adjudicators (e.g. London Tribunals).
Ensure all correspondence is processed within statutory deadlines and organisational performance targets.

Essential Experience Required

Experience working in a parking enforcement appeals or regulatory environment (desired).
Demonstrated ability to analyse information and make informed evidence-based decisions.
Experience handling high-volume correspondence or casework requiring accuracy and attention to detail.

Essential Qualifications Required

GCSEs (or equivalent) including English and Maths.
Training in parking legislation or enforcement processes (desirable).

Additional Information to Note

Working hours: 36 hours per week
Please note we work on bi-weekly payment

The role closes on 20th March 2026 apply ASAP.

Required Skills:

To be responsible for investigating and responding to informal and statutory representations and appeals received in relation to parking enforcement and subsequent recovery action.

Required Education:

To be responsible for investigating and responding to informal and statutory representations and appeals received in relation to parking enforcement and subsequent recovery action.