Product Manager, Integrations US

Were quickly growing and super excited for you to join us!

Why Topsort Why now

Topsort is changing the way Retail Media works. By joining our scaling team youll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide and your innovations will leave a lasting mark on the industry as a whole. Retail Media is on the verge of a new era and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now youll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If youre looking to define your career as something greater than yourself come scale with us.

What its like to work at Topsort

Our team is all about straightforward communication embracing feedback without taking it personally and fostering a super collaborative environment. Its a sports team thats hyper focused on winning collaborative internally and competitive externally - never the other way around. We thrive on working in the open lifting each other up and getting things done with a sense of urgency. Were the kind of team that loves making bold choices sharing extraordinary opinions and maintaining a 100 mph pace. No endless meetings here if it can be done today were all about getting it done today.

What is this role like

Were looking for a Product Manager who is equal parts customer champion integration expert and organized execution machine. This isnt a traditional PM role you wont be sitting in rooms crafting long-term product roadmaps in isolation. Instead youll be on the front lines: talking to customers daily running demos gathering and organizing integration requests and making sure nothing falls through the cracks.

This role sits at the intersection of customer success technical project management and product and it demands someone who thrives under pressure loves working with people and brings a relentless sense of organization to everything they do.

If youve ever felt like traditional PM roles keep you too far from the customer this one was built for you.

What youll own

• Customer-Facing Integration Management Serve as the primary point of contact for enterprise customers throughout their integration journey. Lead demos discovery calls and ongoing check-ins with confidence and clarity.
• Request Intake & Prioritization Capture organize and triage integration requests coming in from customers and internal teams. Maintain a clean up-to-date backlog that engineering can actually work from.
• Cross-Functional Coordination Work closely with engineering and partnerships teams to translate customer needs into clear actionable requirements and keep stakeholders aligned throughout execution.
• Demo & Pre-Sales Support Own the demo experience for integration capabilities. Be able to speak technically and credibly about how our integrations work and whats possible.
• Customer Feedback Loop Be the voice of the customer internally. Synthesize patterns from customer conversations into structured insights that inform integration priorities.
• Project Tracking & Accountability Keep integration projects on schedule. Own timelines flag risks early and drive resolution when things get stuck.

What (we think) you need to be successful - were open to not checking all the boxes and be proven wrong by outlier candidates as well!

• Bachelors or Masters degree in Computer Science Engineering or a related field.
• 2 years of experience in a customer-facing role in a B2B SaaS environment think technical account management solutions engineering integration PM or similar.
• Strong organizational skills with a demonstrated ability to manage multiple high-priority workstreams simultaneously without dropping balls.
• Excellent communicator youre equally comfortable presenting a demo to a VP at an enterprise customer as you are writing a clear ticket for an engineer.
• Comfort with technical concepts APIs and integrations. You dont need to write code but you need to understand how integrations work well enough to have credible conversations with both customers and engineers.
• High tolerance for pressure and ambiguity you know how to stay calm stay organized and keep moving when things get chaotic.
• Experience in Integrations and/or Partnerships is a strong plus.
• Availability to work onsite 4 days per week.

About Topsort

At Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in making advertising intuitive intelligent and genuinely cool without any of the creepy ads or cookie-obsession (well maybe just the chocolate ones). In a rapidly changing industry were on a mission to democratize monetization access for all and ensure that advertising doesnt leave any brand or seller feeling confused or overwhelmed

Today Topsort has 5 major hubs worldwide and employees in 13 countries including Menlo Park Boston Santiago Chile Sao Paulo Brazil Barcelona Spain and Sydney Australia. We are a truly global company that was born in the pandemic thats had rapid growth since out of a genius product a customer-first mentality and a hardworking team of talented individuals. Since our founding in 2021 weve gained customers in retail marketplaces and delivery apps in 40 countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment Do you like seeing your work create real-time impact being part of a rocket ship from the very beginning Lets do the unimaginable - lets make ads clean and cool again with AI and modern technology.

What We Value

At Topsort we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments turning chaos into structured innovation.
• Adaptability: Willingness to learn mentor lead and follow as the situation demands fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.

Do you sound like the right fit Lets dive right in!