Location: New York NY
Hybrid
Full-time
Role summary:
We are seeking a Senior Manager Global Banking Operations to lead our New Yorkbased Banking Operations function. This role is a critical regional leadership position within our global Banking Operations organization and reports to the Senior Director of Banking Operations.
Based at our New York headquarters this role sits at the center of company leadership and strategic enterprise partnerships. The Senior Manager will oversee day-to-day banking operations for the region while partnering closely with Treasury Product Compliance Legal GTM and Enterprise teams to ensure operational excellence scalability and readiness to support continued growth.
What youll do:
- Lead and develop the New York Banking Operations team fostering accountability ownership and continuous improvement
- Set performance expectations monitor KPIs and provide ongoing coaching and professional development
- Oversee end-to-end payment processing reconciliations liquidity coordination and exception management
- Serve as the primary regional escalation point for complex operational issues partner bank matters and enterprise-impacting incidents
- Partner closely with Treasury to support effective funding settlement and liquidity management
- Represent Banking Operations in cross-functional forums with senior leadership and key stakeholders
- Support new products corridors and payment methods by ensuring operational readiness prior to launch
- Identify process gaps and drive initiatives to improve efficiency scalability and control
- Ensure adherence to regulatory compliance audit and internal control requirements
- Collaborate with global Banking Operations leaders to align on standards reporting and best practices
Who you are:
- 68 years of experience in banking operations payments fintech or financial services including people management experience
- Strong understanding of payment flows cross-border settlement reconciliations and operational controls
- Proven experience leading teams in fast-paced global environments
- Comfortable operating in a high-visibility HQ setting and partnering with senior leadership and enterprise stakeholders
- Strong analytical mindset with a data-driven approach to performance improvement
- Experience with banking systems transaction monitoring tools and operational risk frameworks
- Ability to manage ambiguity prioritize effectively and execute with precision
- Excellent communication and stakeholder management skills
- Hands-on leadership style with a strong sense of ownership and accountability
What we offer:
- Competitive medical dental and vision insurance (coverage starts on day one)
- 401(k) with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness and wellness reimbursement
- Generous PTO paid holidays and parental leave
- Learning and professional development opportunities
- Flexible hybrid work model
- Volunteer opportunities
- Collaborative office culture with supportive leadership
#LI-FD1
Required Experience:
Senior Manager
Location: New York NYHybridFull-timeRole summary:We are seeking a Senior Manager Global Banking Operations to lead our New Yorkbased Banking Operations function. This role is a critical regional leadership position within our global Banking Operations organization and reports to the Senior Director ...
Location: New York NY
Hybrid
Full-time
Role summary:
We are seeking a Senior Manager Global Banking Operations to lead our New Yorkbased Banking Operations function. This role is a critical regional leadership position within our global Banking Operations organization and reports to the Senior Director of Banking Operations.
Based at our New York headquarters this role sits at the center of company leadership and strategic enterprise partnerships. The Senior Manager will oversee day-to-day banking operations for the region while partnering closely with Treasury Product Compliance Legal GTM and Enterprise teams to ensure operational excellence scalability and readiness to support continued growth.
What youll do:
- Lead and develop the New York Banking Operations team fostering accountability ownership and continuous improvement
- Set performance expectations monitor KPIs and provide ongoing coaching and professional development
- Oversee end-to-end payment processing reconciliations liquidity coordination and exception management
- Serve as the primary regional escalation point for complex operational issues partner bank matters and enterprise-impacting incidents
- Partner closely with Treasury to support effective funding settlement and liquidity management
- Represent Banking Operations in cross-functional forums with senior leadership and key stakeholders
- Support new products corridors and payment methods by ensuring operational readiness prior to launch
- Identify process gaps and drive initiatives to improve efficiency scalability and control
- Ensure adherence to regulatory compliance audit and internal control requirements
- Collaborate with global Banking Operations leaders to align on standards reporting and best practices
Who you are:
- 68 years of experience in banking operations payments fintech or financial services including people management experience
- Strong understanding of payment flows cross-border settlement reconciliations and operational controls
- Proven experience leading teams in fast-paced global environments
- Comfortable operating in a high-visibility HQ setting and partnering with senior leadership and enterprise stakeholders
- Strong analytical mindset with a data-driven approach to performance improvement
- Experience with banking systems transaction monitoring tools and operational risk frameworks
- Ability to manage ambiguity prioritize effectively and execute with precision
- Excellent communication and stakeholder management skills
- Hands-on leadership style with a strong sense of ownership and accountability
What we offer:
- Competitive medical dental and vision insurance (coverage starts on day one)
- 401(k) with employer match
- Employee Stock Purchase Plan (ESPP)
- Fitness and wellness reimbursement
- Generous PTO paid holidays and parental leave
- Learning and professional development opportunities
- Flexible hybrid work model
- Volunteer opportunities
- Collaborative office culture with supportive leadership
#LI-FD1
Required Experience:
Senior Manager
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