Warranty Associate Automotive Industry
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Job Location:
North Charleston, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Warranty Administrator Krause Auto Group
Where Your Career Drives Forward
For more than 30 years the Krause Auto Group has grown into one of the most respected automotive families in the Southeast and our commitment to people is the reason why. Here you are never just a number.
We invest in our employees celebrate individual success and promote from within across our growing portfolio of 12 worldclass brands:
BMW Mercedes-Benz Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls Royce Koenigsegg McLaren Lotus
Spanning four states: Georgia South Carolina North Carolina and Florida.
If youre detail driven team-oriented and passionate about accuracy and process this is your chance to join a stable supportive family-run organization that values your growth as much as your performance.
What We Offer
- FREE Health Insurance option
- 401(k) with company match
- HSA with company-matched contributions
- Dental & Vision plans
- Paid Vacation Paid Holidays and PTO
- Career advancement we promote from within
- Employee discounts on products and services
- Family-owned people-first culture
- Long-term job security and stability
Responsibilities
As our Warranty Administrator you will be the backbone of accurate warranty operations. Your role includes:
- Booking warranty repair orders and submitting manufacturer claims
- Maintaining receivable schedules and submitting/following up on service contract claims
- Collaborating closely with technicians service writers and supervisors
- Coordinating with vendors and manufacturers for parts shipments and receipts
- Communicating with Service Advisors to define warranty claim scope
- Processing and documenting all warranty paperwork accurately
- Arranging parts returns and shipments to factories or distributors
- Reconciling all warranty receivables and working with accounting for payments
- Staying current on factory recalls updates bulletins and procedures
- Maintaining strong relationships with manufacturer warranty reps and aftermarket partners
- Reviewing all warranty repair orders for accuracy and compliance
- Entering correct labor operation codes failure codes and all required data
- Ensuring customer deductibles are properly documented and collected
- Reviewing rejected claims and preparing prompt resubmissions
- Tracking all submitted returned rejected and paid claims
- Maintaining physical parts inventory for returns inspection and scrap
- Providing weekly claim status reports to the Service Manager
- Reporting any concerns impacting safety integrity or dealership operations
Qualifications
- Previous warranty or dealership experiencepreferred
- High attention to detail
- Strong teamwork and communication skills
- Proficiency in Microsoft Office preferred
- General accounting knowledge preferred
- Availability: Monday through Friday and some Saturdays
- Valid drivers license with a clean driving record
Equal Opportunity Employer
We proudly maintain a workplace free from discrimination and harassment providing equal opportunity for all individuals regardless of race color religion age sex national origin disability genetics veteran status sexual orientation gender identity or expression or any other protected characteristic.
Required Experience:
IC
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
About Company
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our emplo...
