Bi-Lingual Customer Service RepresentativeGreeter

Easley, SC - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Toyota of Easley

We are looking for a high-energy positive individual who truly enjoys working with people. If you love interacting with the public and take pride in making others feel welcome this could be the perfect role for this position you will be the first point of contact for our service customers. Your job is to create an exceptional first impression and make every guest feel comfortable and valued from the moment they arrive.

Responsibilities

Greet every service customer as they arrive at the dealership
Welcome customers at their vehicle with a friendly professional attitude
Ensure customers feel comfortable appreciated and at home from the very first moment
Direct customers to the appropriate service advisor
Maintain a positive upbeat presence throughout the day

Requirements

A naturally friendly outgoing personality
Someone who enjoys interacting with the public
Strong customer service mindset
Professional appearance and attitude
Reliability and punctuality

Benefits

Compensation: $30000.00 per year plus bonus paid semi-monthly
Opportunity to work in a dynamic and welcoming environment

About the Company

Toyota of Easley is a trusted automotive dealership located in Easley SC committed to providing exceptional customer service and a welcoming atmosphere for all our guests. Join our team and be part of a company that values professionalism friendliness and dedication to customer satisfaction.

At Toyota of Easley we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers.

WHAT WE OFFER

Opportunity for internal promotion and career growth with the company
Paid training provided.
5-day work week with no Sundays.
Up to 3 weeks of paid vacation
$25000 company-paid life insurance policy.
Employee purchase and service discounts.
401K Plan Options with company match.
Full benefits include voluntary short and long-term disability dental health and vision insurance options.

RESPONSIBILITIES:

Responsible for making outbound and follow-up calls to recent service department customers.
Oversee customer relationsdatabases for communication opportunitieswith customers.
Educate yourself on the latest service & product offerings including pricing.
Scheduleappointments over the phone with new and returning customers.
Be available to respond to email inquiries in a professional well-spoken manner.
Prepared to interact with customers via phone calls and/or email daily.
Direct customers to product information resources including those available on the Internet.
Must be able to communicate effectively with all departments.

REQUIREMENTS:

Must be fully bi-lingual in Spanish.
Professional / respectable appearance.
Good verbal and written communication skills.
Able to handle objections over the phone.
Proficient with Microsoft Word Excel and Outlook preferred.
Time management prioritization skills and the ability to multi-task are required.
Self-motivated and goal-oriented.
Must be willing to submit to a drug screen before employment.
Must have a clean & valid drivers license.
Must have a great attitude and want to work within a team.

Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

Required Experience:

Unclear Seniority

Toyota of EasleyWe are looking for a high-energy positive individual who truly enjoys working with people. If you love interacting with the public and take pride in making others feel welcome this could be the perfect role for this position you will be the first point of contact for our service cus...