Associate, Fleet Operations & Process Improvement

Get to Know the Team

You will be a member of the Fleet Operations & Product team responsible for supporting the expanding scale of our fleet supply with strategic fleet partners. We are the driving force behind designing fleet operations processes managing driver operations and ensuring optimal fleet utilization. By joining us you will contribute to strategic projects to build reliable fleet supply and support sustainable business growth.

Get to Know the Role

The Fleet Operations and Process Improvement Associate drives operational excellence across our asset-light fleet ecosystem. You will design and improve end-to-end processes analyze performance metrics and manage driver operations and strategic partner relationships. This role is important to supporting our fleet expansion while refining our operational efficiency through data-driven process innovation. You will report directly to the Manager Fleet Operations & Product and will be based onsite at our Bangkok office.

The Critical Tasks You Will Perform

1. Operations Excellence & Process Improvement: You will manage the end-to-end operational workflows to maximize fleet utilization. Conduct deep-dive data analysis to identify bottlenecks design scalable solutions and execute improvement initiatives that enhance team operational efficiency.
2. Data-Driven Performance Management: You will leverage data analytics to monitor key metrics including fleet utilization rates collection efficiency and driver productivity. Develop automated dashboards and reporting systems that translate complex datasets into clear performance insights and actionable strategic recommendations.
3. Cross-Functional Partnership & Support: You will act as the coordinator between the key internal teams and fleet partners to provide actionable operational recommendations standardize operational processes and maintain partner relationships.
4. Staff Management & Development: You will directly manage and mentor a team ensuring smooth daily operations high performance and the achievement of team targets.

Qualifications :

What Essential Skills You Will Need

• A Bachelors Degree in Engineering Economics Business Administration or related fields
• 1 year work experience in operations process improvement or fleet management
• Analytical skills with the ability to interpret complex data and data-driven decisions.
• Proficiency in SQL Tableau Power BI is a strong plus
• Very good proficiency in English

The Nice-to-Haves

• Familiarity with fleet management systems or similar operational tools
• Prior work experience focused on fleet management logistics operations vehicle rental operations and marketplace/platform operations

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time