Office Assistant
Summary
The Office Assistant oversees the general administrative function of the corporate office. This position has both routine and non-routine duties including greeting visitors answering phones and serving as a point of contact for day-to-day issues affecting the office. A highly professional tone appearance and manner is both expected and required including appropriate communication in person and while on the phone. Duties vary in scope requiring significant judgment and experience to successfully accomplish tasks with limited direct supervision.
Job Responsibilities (responsibilities may include but are not limited to the following)
Conduct all front desk duties including answering the phone and assisting visitors
Facilitate the upkeep of office equipment including cleaning maintenance and repairs
Maintain office supplies and food and beverage to predetermined inventory levels
Manage all incoming and outgoing U.S. mail and express package services
Scan documents and distribute them appropriately
Oversee the scheduling of the conference rooms; order food and refreshments as needed
Maintain conference room schedules and administer policies related to scheduling meetings including inviting sharing rescheduling and canceling
Physically inspect the office daily and communicate material issues to property management personnel
Track the status of work orders and approve vendor invoices
Maintain files and records
Provide clerical support as needed
Perform other duties as assigned
Performance Objectives (objectives include but are not limited to the following)
The 7 Core Values established by Crawford Hoying to maintain its desired culture
Customer service and personal interactions
Punctuality and reliability
Communication response time and professionalism
Willingness to take on projects and learn a variety of concepts practices and procedures
Preferred Knowledge Skills Education and Experience
Exceptional customer service skills and an ability to develop a rapport with people
Project management skills including planning organizing and coordinating tasks
Ability to respond to inquiries quickly and professionally
Excellent written and verbal communication skills
Strong analytical organizational problem-solving and multitasking skills
Proficiency with Microsoft Office products
Associates or bachelors degree
Valid drivers license
Work Environment
The Office Assistant works at the corporate office and interfaces with external and internal customers tenants and vendors throughout the day. The hours for this position are 8:00 am to 5:00 pm Monday through Friday. As this individual is the first point of contact for visitors punctuality is essential. This position is fully onsite with no opportunity for remote work. The Office Assistant should be flexible and readily available depending on the needs of the company.
Reporting Structure
The Office Assistant reports to the Vice President of Property Management.
Physical Requirements
The Office Assistants physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing walking sitting reaching with hands and arms and lifting up to twenty-five pounds. The Office Assistant must be able to drive occasionally during the course of work.
Required Experience:
Junior IC
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