Customer Service – Greek + English

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description
Position: Customer Service Greek English
Location: Lisbon Portugal On-Site
Start Date: 30 April 2026

Working Hours:

Monday to Sunday: 08:00 17:00 or 09:00 18:00 (rotative shifts)
Days Off: 2 rotational days
Later schedule (TBC by client): 24/7 rotational shifts

About the Role:
Join a dynamic international team as a Customer Service Specialist supporting Greek-speaking customers in a growing e-commerce environment. You will provide high-quality service handle peak periods and ensure a positive experience for all customers.

Responsibilities:

Stay knowledgeable about leading e-commerce products and services
Deliver professional empathetic and solution-oriented customer service
Manage customer communications via phone chat and email
Handle high volumes of inquiries during promotion periods efficiently

Requirements:

Fluent in Greek and English (spoken and written)
Strong understanding of e-commerce operations
Excellent communication and customer service abilities
Empathetic rational and able to work under pressure

Compensation & Benefits:

Salary: 920/month 14 months
Performance Bonus: 45/month 11 months
Meal Allowance: 7.63/day
Welcome Bonus: Paid monthly over the first year (1/12 per month)
Health Insurance: Available from Day 1 (employee contribution required free after 6 months)
Permanent contract after trial period
Relocation support

Apply now to join a multicultural team in Lisbon and grow your career in an international e-commerce environment!

Job Description Position: Customer Service Greek English Location: Lisbon Portugal On-Site Start Date: 30 April 2026 Working Hours: Monday to Sunday: 08:00 17:00 or 09:00 18:00 (rotative shifts) Days Off: 2 rotational days Later schedule (TBC by client): 24/7 rotational shifts About the...