Google Workspace and Chromebook Operations Technician
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: SICS is seeking a hands-on Google Workspace & Chromebook Support Specialist to support our K12 technology environment. This role focuses on Chromebook management and repair light Google Workspace administration and day-to-day IT support that helps keep instruction running with minimal disruption. The position works closely with the IT Director and Network Administrator in support of the schools 1:1 Chromebook Duties and Responsibilities:Chromebook Program Operations & RepairsServe as the primary point of contact for Chromebook support repairs and operational questionsPerform hands-on repairs including screens keyboards trackpads batteries and charging portsDiagnose hardware issues and determine repair versus replacement decisionsEnroll reset and reconfigure devices through the Google Admin ConsoleMaintain a clean repair workspace and organized parts inventoryTrack repairs parts usage warranties and loaner devicesCoordinate vendor repairs when issues exceed in-house capabilitiesSupport device deployment end-of-year collection auditing and redeploymentMaintain a pool of loaner devices and spare equipmentIT Support & Help DeskRespond to support tickets in a timely and professional mannerProvide in-person support for staff and classroomsTroubleshoot common issues including logins printing smartboards projectors and Wi-Fi connectivityDocument issues repairs and resolutions consistentlyCollaboration & OperationsWork with the IT Director on projects upgrades and process improvementsCoordinate with the Network Administrator on escalated infrastructure issuesAssist with technology rollouts state testing preparation and large-scale deploymentsHelp maintain IT documentation inventory records and standard procedures
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Springfield International Charter School (SICS) believes that the success of an educational institution should be measured by the value it adds to each individual. The SICS academic goals may be summarized as follows: to qualify every student for entrance into colleges/universities ar ... View more
