Relief Residential Support Worker Assigned Line Schedule

Women's Crisis Services Of Waterloo Region

Job Location:

Kitchener - Canada

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Do you believe everyone deserves to live free from violence and abuse

Do you bring a feminist anti-oppressive and survivor-centred approach to your work

Are you passionate about supporting women and children as they move beyond violence

If so Womens Crisis Services of Waterloo Region (WCSWR) invites you to apply.

Position Details

Position Title: Relief Residential Support Worker (Domestic Violence)

Locations: Anselma House Kitchener Haven House Cambridge

Employment Status: Casual assigned relief line (days evenings overnights weekends)

Hourly Wage: $26.06 per hour as per UNIFOR Local 302 Collective Agreement

Assigned relief lines are ongoing recurring schedules. Successful candidates are expected to be available and commit to the full rotation of their assigned line.

Shift Definitions

Relief Residential Support Workers may be scheduled for the following shift types:

Day shifts: typically start at 7:30 a.m. or 8:00 a.m.
Afternoon shifts: typically start at 3:30 p.m. or 4:00 p.m.
Night shifts (overnights): typically start at 11:30 p.m. or 12:00 a.m.

Exact start times may vary by site and operational needs and will be confirmed during scheduling.

Available Assigned Relief Lines

Applicants may apply for one or more of the following assigned lines. Assigned lines follow a consistent repeating pattern using the shift types outlined above.

1. Saturday Line Weekly

Start Date: Saturday April 4
Shift Type: Afternoon
Location: Alternates between Anselma House (AH) and Haven House (HH)

2. Sunday Line Weekly

Start Date: Sunday April 5
Shift Type: Afternoon
Location: Alternates between Anselma House (AH) and Haven House (HH)

3. Rotating Line Nights Off Days Off (Repeating)

Initial Rotation Example:
Friday & Saturday: Night shifts @ HH
Following weekend: Off
Next Saturday & Sunday: Day shifts @ AH

4. Rotating Line Days Off Nights Off (Repeating)

Initial Rotation Example:
Saturday & Sunday: Day shifts @ HH
Following weekend: Off
Next Friday & Saturday: Night shifts @ AH

5. Rotating Line Nights Off Days Off (Repeating)

Initial Rotation Example:
Friday & Saturday: Night shifts @ AH
Following weekend: Off
Next Saturday & Sunday: Day shifts @ HH

6. Rotating Line Days Off Nights Off (Repeating)

Initial Rotation Example:
Saturday & Sunday: Day shifts @ AH
Following weekend: Off
Next Friday & Saturday: Night shifts @ HH

About the Role

Relief Residential Support Workers provide trauma-informed survivor-centred support to women and children living in emergency shelter due to domestic violence.

Key responsibilities include:

Providing crisis line and in-shelter emotional support
Supporting safety planning risk assessment and ongoing needs assessment
Facilitating one-to-one and group-based support activities
Supporting women and children to adapt to communal living environments
Providing referrals advocacy and discharge planning
Supporting residents transitions toward safety and independence

Relief staff must be flexible and able to work evenings weekends and overnight shifts as required by their assigned line.

Required Qualifications & Experience

Bachelor of Social Work (BSW) Master of Social Work (MSW) Psychology degree or
Social Service Worker (SSW) diploma with related experience in the Violence Against Women (VAW) sector
Experience working in a residential or shelter-based setting
Demonstrated ability to apply feminist anti-racist and anti-oppressive frameworks in practice
Strong crisis management de-escalation and decision-making skills
Knowledge of the impacts of abuse on women and children
Excellent interpersonal verbal and written communication skills
Strong organizational skills and ability to manage multiple competing demands
Proficiency with basic computer software

Assets

Experience providing crisis intervention trauma-informed and harm-reduction support
Experience conducting risk assessments and ongoing safety planning
Experience working with interpreters
Knowledge of and ability to access community resources
Valid First Aid/CPR-C and Naloxone certification (training provided if required)
Ability to communicate in two or more languages
Valid drivers licence access to a reliable vehicle and sufficient insurance coverage

Employment Requirements

Successful completion of a Vulnerable Sector Police Record Check

Who We Are

Womens Crisis Services of Waterloo Region (WCSWR) provides emergency shelter and outreach support to women and children moving beyond violence
We operate two 24/7 shelters: Anselma House (Kitchener) &Haven House (Cambridge)

We are more than shelter. WCSWR also delivers a robust region-wide outreach program supporting families impacted by domestic violence. WCSWR supports women transgender and gender-diverse individuals.

Why Work at WCSWR

A passionate values-driven team
A supportive and inclusive workplace culture
Leadership committed to continuous improvement and listening to staff feedback
Ongoing learning and professional development opportunities
Programs focused on staff wellness engagement and growth

Additional Information

This posting reflects an existing vacancy.
Artificial intelligence may be used to screen assess or select applicants during the hiring process.

Womens Crisis Services of Waterloo Region is an Equal Opportunity Employer. We welcome applications from racialized persons Indigenous persons persons with disabilities members of ethnic minorities and persons of minority sexual orientations and gender identities.

Applicants requiring accommodation at any stage of the recruitment process may contact in confidence: Caitlin Ramcharitar Human Resources Manager ()

Do you believe everyone deserves to live free from violence and abuseDo you bring a feminist anti-oppressive and survivor-centred approach to your workAre you passionate about supporting women and children as they move beyond violenceIf so Womens Crisis Services of Waterloo Region (WCSWR) invites yo...