Asia Private Banking Investment Operations Service Delivery Vice President
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
From our offices in Hong Kong and Singapore J.P. Morgans Asia Private Bank serves the complex wealth management needs of ultra-high net worth clients in countries across the region.
As a Service Delivery Vice President within the Asia Private Banking Operations team you will provide firstclass investment operations services support to the business representing Operations to collaborate with stakeholders in meeting client needs. You will partner closely with Business stakeholders Risk and Control partners Compliance and Operations teams to enable the Asia Private Banking business to scale in a controlled manner through strong governance proactive engagement and continuous improvement.
Job Responsibilities
- Manage relationships with front office aligning market demands with operational capabilities to meet business needs.
- Support the business on all operational matters to deliver firstclass client experiences.
- Prepare and present key operational metrics for proactive engagement with the business using feedback and insights to drive continued improvements and innovation.
- Take ownership of issues and exceptions and drive them to logical resolution.
- Escalate control breaches to senior management in a timely manner.
- Use data and trends to identify process weaknesses and gaps in controls.
- Identify and drive process improvement / automation initiatives and efficiency opportunities with respective Operations teams leveraging intelligent automation tools.
Requiredqualifications capabilities and skills
- Bachelors degree in Banking and Finance or related discipline.
- Minimum 8 years of operational experience.
- People management skills and knowledge across products processes and trade lifecycle.
- Strong interpersonal and communication skills with a partnership mindset and the ability to build and maintain stakeholder relationships.
- Ability to work in a fastpaced environment and manage multiple priorities simultaneously.
- Highly disciplined selfstarter with adaptability to learn new tasks and willingness to understand process details.
- Strong ownership with the ability to operate in a flexible dynamic environment applying creative and strategic thinking to drive solutions initiatives and projects.
- Excellent analytical and problemsolving skills with the ability to identify and resolve complex operational issues.
Preferredqualifications capabilities and skills:
- Experience with operations with people management skills knowledge across product and processes within Private Bank.
- Knowledge of Temenos will be an added advantage.
- Knowledge of Tableau and Alteryx CORE certification is a plus.
- Client facing experience is desirable.
- Understanding of custody n markets are preferred.
- Proficiency in Mandarin is desirable.
Required Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
