Site Reliability Engineer 2
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Posted on:
Yesterday
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1 Vacancy
Job Summary
About MoEngage:
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverageMoEngage Personalizeto orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging channels.MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngagesAI Suitehelps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.
For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
About Role:
The Opportunity: Site Reliability Engineer (SRE-2)
Are you an SRE with a few years under your belt itching to take on more significant challenges and drive impactful reliability initiatives Do you have a solid grasp of cloud platforms and container orchestration and a burning desire to automate everything in sight As an SRE-2 at MoEngage youll be a critical member of our SRE team responsible for the health and performance of key services and contributing directly to the evolution of our infrastructure at a scale that few engineers get to experience. This is your chance to deepen your technical expertise take on more ownership and mentor emerging talent while working on a platform that operates at the cutting edge.
The Opportunity: Site Reliability Engineer (SRE-2)
Are you an SRE with a few years under your belt itching to take on more significant challenges and drive impactful reliability initiatives Do you have a solid grasp of cloud platforms and container orchestration and a burning desire to automate everything in sight As an SRE-2 at MoEngage youll be a critical member of our SRE team responsible for the health and performance of key services and contributing directly to the evolution of our infrastructure at a scale that few engineers get to experience. This is your chance to deepen your technical expertise take on more ownership and mentor emerging talent while working on a platform that operates at the cutting edge.
Roles and Responsibilities:
- Be a Reliability Champion:Take ownership of the reliability performance and efficiency of critical services.
- Automate Automate Automate:Design develop and implement robust automation solutions to eliminate toil streamline operations and improve system resilience.
- Battle Incidents (and Win):Lead troubleshooting efforts for complex production incidents perform in-depth root cause analysis and implement sustainable preventative measures.
- Sculpt Our Infrastructure:Actively contribute to the design implementation and optimization of our cloud infrastructure onAWS and GCP leveraging your expertise in technologies like Kubernetes.
- Enhance Observability:Implement and refine advanced monitoring alerting and logging solutions to gain deep insights into system behavior and predict potential issues.
- Collaborate for Success:Partner closely with development teams to influence architectural decisions ensuring reliability scalability and security are built in from the start.
- Strengthen Our Security Posture:Implement and advocate for advanced security practices within our infrastructure and operational workflows.
- Drive Efficiency:Analyze and optimize cloud infrastructure spend identifying and implementing cost-saving opportunities.
- Guide the Next Wave:Mentor and guide SRE-1 engineers contributing to the growth and knowledge sharing within the team.
- Be Ready for Action:Participate in our on-call rotation acting as a key point of escalation and resolution for critical issues.
Requirements:
- 3-5 years of hands-on experiencein Site Reliability Engineering DevOps or a similar role with a strong focus on production systems.
- Demonstrated expertise in Python or Go you have a proven track record of automating complex tasks.
- Strong command ofAWS and/or GCP cloud platforms.
- In-depth experience with containerization and orchestration usingKubernetes (K8s ArgoCD Helm/Kustomize).
- Experience with infrastructure as code tools like Terraform or Ansible is highly valued.
- Solid understanding and experience with monitoring and observability stacks (VictoriaMetrics Prometheus Grafana ELK stack etc.).
- Deep knowledge of Linux/Unix systems internals and advanced networking concepts.
- Proven ability to diagnose and resolve complex issues in large-scale distributed systems.
- A strong understanding ofCloud Security and Information Security principles and best practices.
- Experience with cloud cost analysis and optimization techniques.
- Familiarity with CI/CD pipelines and GitOps methodologies.
- Experience with messaging queues and distributed systems (Celery Kafka) is a plus.
- Excellent communication collaboration and problem-solving skills.
- A desire to mentor and lead by example.
AtMoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment atMoEngageis based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.
It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity.MoEngageis truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage we are passionate about our team and technology - see below to know more about us.
Scale @MoEngage
We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.
Required Experience:
IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.
