Service Engineer

Role Overview

We are looking for an experienced and technically strong Service Engineer to manage crane service operations maintenance and customer relationships. The role combines hands-on technical work with business development responsibilities in the crane service domain.

Key Responsibilities

• Carry out inspection troubleshooting maintenance and repair of Port Cranes EOT Cranes hoists panels VFDs limit switches brakes and safety systems

• Execute preventive and breakdown maintenance at customer sites

• Prepare condition assessment reports for existing cranes and systems

• Identify electrical upgradation refurbishment and modernization requirements

• Support commissioning and testing of refurbished cranes

• Ensure compliance with safety standards and statutory regulations

• Conduct site surveys and provide technical inputs for quotations

• Identify and develop opportunities for Annual Maintenance Contracts (AMC) and service agreements

• Promote crane refurbishment modernization and retrofitting solutions

• Convert service visits into repeat business and long-term contracts

• Maintain strong relationships with plant heads maintenance managers and procurement teams

• Prepare detailed service reports visit reports and technical recommendations

• Maintain records of customer equipment service history and contracts

• Coordinate with internal teams including design procurement and service execution

• Support negotiations and contract finalization when required

Eligibility Criteria

• Graduate/Diploma in Mechanical Engineering.

• 37 years of experience in Port Cranes EOT Crane servicing maintenance or refurbishment

• Strong knowledge of crane electrical systems including PLCs

• Proven troubleshooting and diagnostic skills

Preferred Candidate Profile

• Experience in crane service/maintenance contracts within industrial or port environments

• Exposure to crane modernization upgradation and retrofitting projects

• Familiarity with industries such as ports shipyards steel plants warehouses aluminum smelters and heavy engineering

• Basic understanding of commercials costing and contracts

• Ability to identify and convert service opportunities into business

• Strong communication and customer-handling skills

• Self-driven result-oriented and service-oriented mindset

• Willingness to travel extensively to customer sites

• Male candidates preferred