Clinic Office Assistant
Jackson, MO - USA
Job Summary
Description
Job Summary
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out scheduling appointments handling patient inquiries processing payments and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.
Essential Functions
Job Summary
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out scheduling appointments handling patient inquiries processing payments and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.
Essential Functions
- Greets and assists patients during check-in and check-out ensuring accuracy in patient information and documentation.
- Schedules patient appointments obtains pre-certifications and coordinates with providers for testing procedures and surgeries.
- Collects time-of-service (TOS) payments issues invoices and processes financial transactions in compliance with clinic policies.
- Maintains and updates patient records ensures quality control and addresses gaps in care.
- Answers phone calls responds to inquiries regarding clinic policies and services and routes messages appropriately.
- Enters charges and codes invoices for billing ensuring accuracy and timely processing.
- Monitors and maintains office and clinic supply inventory placing orders as needed to ensure availability of necessary materials.
- Assists in handling physician call schedules provider reimbursements and license renewals.
- Supports clinical staff as needed including assisting in triage and coordinating patient referrals.
- Ensures a clean and organized work environment following infection control and safety protocols.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of experience in a medical office clinic or healthcare administrative setting required
- Proficiency in electronic medical records (EMR) systems and office software.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced healthcare environment.
- Customer service-oriented with a professional and courteous demeanor.
- Knowledge of medical terminology scheduling billing and insurance verification preferred.
- Certified Medical Office Administrative Assistant (CMAA) preferred
Required Experience:
Junior IC
Key Skills
About Company
For more than 40 years, CHS has been developing and operating healthcare delivery systems committed to helping people get well and live healthier.