Governance Administrator

London - UK

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Governance Administrator

Reporting to: Head of Branch Relations

Location: 12 Bloomsbury Square Holborn London (Hybrid 2 days per week in the office)

Role: Full time Permanent

Company Overview:

Ciarb is a professional membership body. We support our members through advocacy professional standards training and guidance. We are committed to maintaining the highest standards of governance compliance and integrity in all that we do.

Position Overview:

The Governance Administrator will provide key administrative support forthe Governance TeamatCiarb. Ciarbis entering a period ofgovernance modernisationand undertakingwork to update governance frameworks structures and processes to ensure theyremainfit for purpose proportionate and aligned withCiarbsevolving organisational strategy.

This includesstrengthening branch governance frameworks to reflect the scale diversity and maturity of the global branch network as well as ensuring consistency transparency and good governance practice across HQ and branches.

This role plays a crucial part inprovidingcoordination and administrative support for all governance activityand will provide opportunities for the right candidate in developing administrative processes and procedures tosupportgood governance practice across the organisation.

You willbe responsible fordelivering an exemplary service to both internal and external stakeholders providingtimelysupport and administrative functions.

Key Responsibilities:

Providing general administrative support related togovernanceand engagementprocesses

Providing exceptional verbal and written communication with internal and external stakeholders.

Taking accountability for general email accounts providing responses to queries managing communications and following escalation procedures when necessary.

Taking responsibility for the diary management ofinternal and external meetings relating to governance.

Providing support in meetings with stakeholders to distribute agendas and take minutes.

Responsibilityforbranch data trackingverificationandrecord-keepingto ensure Branch Governance information isaccurateand up to date.

Maintainaccuraterecords and data within the Customer Relationship Management system and other internal databases.

SupportBranch governancecommunicationand volunteer processesincluding volunteer onboardingexitand recognitionprocesses.

Provide administrative support for Governance events e.g branch AGMs and elections

Support Governancereportingprocesses

Support implementation of Governance Reform and restructure activityas appropriate

Support development ofgovernance resourcesto support branch and non-branch roles

Experience:

Previousexperience of an administrativeoffice-basedroleideally ina governanceenvironmentand/or an internationalorganisation with hub and spoke global footprint.

A problem solverwithexcellent attention to detail whilst working independently

Strong verbal and written communication skills with the ability to listen and communicate effectively

Demonstrates strong organisational skills and effective time management

Experienced and skilled in Microsoft Office packages (Word Excel Outlook CRMPower BI)

Strong commitment to Equity Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation

Experience within a membership organisationwould be an advantage.

Experience of use of a CRM MIS or EMR would be an advantage.

Whats in it for you

Contract: Permanent

Working Style: Hybrid 2 days per week in the office

Salary: per annum (depending on experience)

Annual leave: 25 days per annum plus UK bank holidays

Sick pay: Enhanced company scheme subject to terms and conditions

My Free Time: We offer up to 12 additional wellbeing days a year

Pension: Generous Pension Scheme (from day 1 of joining)

Other Benefits:

Employee Assistance Programme (EAP)

Private Healthcare: Vitality Health

Cycle-to-work scheme

Season Ticket Loan

Perkbox subscription (money-saving platform)

Application Notes:

A covering letter of ideally one A4 page but no more than one along with your CV is required to complete your application.

See below to view guidance on constructing a cover letter.

Job Title: Governance AdministratorReporting to: Head of Branch RelationsLocation: 12 Bloomsbury Square Holborn London (Hybrid 2 days per week in the office)Role: Full time PermanentCompany Overview:Ciarb is a professional membership body. We support our members through advocacy professional standa...