Sales Account Manager
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Job Location:
Malvern, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
About The Institutes
A not-for-profit organization headquartered in beautiful Malvern PA The Institutes have been the leading provider of risk management and property-casualty insurance education for more than 100 years. By living our valuesPut the Customer First Do What You Say Work Together Be Innovative and Do the Right Thing our talented team delivers innovative solutions that best empower risk and insurance professionals to help those in 2025 The Institutes was named a Top Workplace by for the tenth time. We understand the importance of work-life balance and provide excellent benefits and a friendly and team-focused work environment to drive employee engagement.
Sales Account Manager
The Sales Account Manager serves as the primary day-to-day point of contact for assigned clients and plays a critical role in supporting revenue growth retention and customer satisfaction. The role requires a proactive customer-centric and sales-oriented mindset. The Account Manager partners closely with Sales Marketing Customer Success Enterprise Research and Operations teams to ensure a seamless customer experience identify growth opportunities and support account-level sales objectives.
What Youll Do:
- Serve as the primary supporting daily point of contact for assigned corporate accounts
- Build and maintain strong customer relationships
- Support Sales Account Executives with reporting opportunity identification and customer communications.
- Use Salesforce and internal systems to maintain accurate account data
- Support LMS integrations and troubleshooting
- Participate in quarterly account reviews and industry events as needed
What Were Looking For:
- 1-2 years of account management experience required
- B2B sales experience preferred
- High School diploma required; college degree preferred.
The Best Part The Benefits!
To enforce the importance of work-life balance employees enjoy excellent benefits including:
- 401(k) plan with company contribution up to 16%
- Generous time off package that includes paid vacation personal sick and holidays
- Paid maternity and parental leave
- Tuition reimbursement
- Medical dental vision and prescription coverage
- On our Malvern campus: Free lunch every day when working on campus onsite fitness center and a beautiful 1.25-mile walking path!
The role is hybrid with at least two days each week in the office. Candidates should be able to commute to Malvern PA at least two days per week.
Required Experience:
Manager
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
The Institutes Knowledge Group offers over 25 Institutes Designations, online courses, sample courses, and more, to gain skills in risk management and insurance.
