Account Handler Construction
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Job Location:
Southend on Sea - UK
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job title: Construction Account Handler
Salary: 35000 - 45000
Location: Essex. Hybrid - (3 days per week in office)
PURPOSE OF ROLE
To provide dedicated administrative-focused account handling support within a specialist insurance intermediary focused on the construction sector. You will manage a portfolio of construction clients ensuring excellent service delivery policy administration renewals and mid-term adjustments while building strong client relationships in a hybrid working environment.
RESPONSIBILITIES
- Act as the point of contact for a portfolio of construction clients handling day-to-day enquiries policy administration and renewals.
- Process new business mid-term adjustments cancellations and endorsements efficiently.
- Maintain accurate client records and documentation using the Acturis system.
- Liaise with insurers clients and internal teams to resolve queries and place appropriate cover.
- Support risk management advice and ensure compliance with regulatory requirements.
- Contribute to client retention through proactive service and relationship management.
- Assist with claims notifications and coordination where required.
DAY-TO-DAY
- Reviewing and updating client policies on Acturis.
- Responding to client emails and calls regarding coverage premiums or alterations.
- Preparing renewal submissions and negotiating terms with insurers.
- Handling administrative tasks such as document preparation data entry and filing.
- Monitoring portfolio for upcoming renewals and potential cross-selling opportunities within construction-related classes.
EXPERIENCE
- Proven experience as an Account Handler or similar role in insurance preferably within commercial or construction insurance experience.
- Strong client management background with a focus on administrative processing and service delivery.
- Knowledge of the construction/commercial sector and associated risks (essential).
- Experience using the Acturis insurance broking system (highly desirable).
- Familiarity with construction-related classes of business including but not limited to: Contractors All Risks (CAR) public liability employers liability professional indemnity property owners JCT contract works demolition and general building risks.
SKILLS
- Excellent organisational and administrative skills with high attention to detail.
- Strong communication and interpersonal abilities for client-facing interactions.
- Proficient in Microsoft Office and insurance systems (Acturis experience preferred).
- Ability to prioritise workload in a busy environment.
- Proactive customer-focused mindset with problem-solving capabilities.
- Knowledge of FCA regulatory standards and insurance principles.
If you have the relevant experience or know someone that does please contact Glenn Youens on or email
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
