Solution Engineer 1 (English speaking)

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Overview

The Solution Engineer is responsible for delivering professional solutions to business stakeholders by translating business process requirements into a technical solution through design implementation testing and training

Responsibilities

Design prototype and build basic business solutions following best practices to meet business needs based on feedback from stakeholders
Safeguard the security integrity and confidentiality of the companys internal systems and data by following company security protocols
Test basic business solutions and ensure performance is as designed; work with team members to resolve any issues
Document basic solutions to allow support team to support business customers and for easy maintenance; transition key information to support team
Participate in business analysis to assist in gathering information about business process and customer needs from key business stakeholders
Assist with migration of business solution into environments and support stakeholders throughout migration process with guidance from team members
Assist in the documentation and presentation of basic business analysis and solutions requirements to key stakeholders for validation and approval
Compose training materials and conduct training sessions for end users with guidance from team members.
Comply with all corporate and departmental privacy and data security policies and practices including but not limited to Hylands Information Systems Security Policy

Basic Qualifications

Bachelors degree
Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Problem solving critical thinking and analytical skills
Collaboration skills applied successfully within team as well as with other areas
Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
Able to thrive in a fast paced deadline driven environment
Ability to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
Knowledge of relational databases such as Microsoft SQL Server
Knowledge of object oriented programming languages such as C# Apex or Python
Up to 5% travel time required

Required Experience:

OverviewThe Solution Engineer is responsible for delivering professional solutions to business stakeholders by translating business process requirements into a technical solution through design implementation testing and trainingResponsibilitiesDesign prototype and build basic business solutions fol...

Overview

Responsibilities

Design prototype and build basic business solutions following best practices to meet business needs based on feedback from stakeholders
Safeguard the security integrity and confidentiality of the companys internal systems and data by following company security protocols
Test basic business solutions and ensure performance is as designed; work with team members to resolve any issues
Document basic solutions to allow support team to support business customers and for easy maintenance; transition key information to support team
Participate in business analysis to assist in gathering information about business process and customer needs from key business stakeholders
Assist with migration of business solution into environments and support stakeholders throughout migration process with guidance from team members
Assist in the documentation and presentation of basic business analysis and solutions requirements to key stakeholders for validation and approval
Compose training materials and conduct training sessions for end users with guidance from team members.
Comply with all corporate and departmental privacy and data security policies and practices including but not limited to Hylands Information Systems Security Policy

Basic Qualifications

Bachelors degree
Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Problem solving critical thinking and analytical skills
Collaboration skills applied successfully within team as well as with other areas
Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
Able to thrive in a fast paced deadline driven environment
Ability to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
Knowledge of relational databases such as Microsoft SQL Server
Knowledge of object oriented programming languages such as C# Apex or Python
Up to 5% travel time required

Required Experience: