The Manager Leave of Absence provides strategic and operational leadership for all leave of absence and accommodation programs across the organization. This role ensures full compliance with federal state and local regulationsincluding FMLA CFRA ADA FEHA PDL and PFLwhile maintaining alignment with internal policies and organizational goals. The Manager leads the development optimization and governance of leave processes and systems and manages a caseload of complex and highrisk cases requiring advanced judgment and sensitivity.
As the organizations subject matter expert the Manager provides expert guidance on policy interpretation regulatory compliance and best practices in absence and accommodation management. The role analyzes program data to identify trends assess effectiveness and recommend improvements that enhance compliance efficiency and employee experience. The Manager also leads the ADA/FEHA interactive process oversees the work of leave administrators partners closely with HR and operational leaders and drives initiatives that support returntowork wellbeing and operational continuity.
Required Skills
- Strong understanding of federal state and local leave laws including FMLA CFRA PFL ADA FEHA and PDL with the ability to apply them to a variety of case situations.
- Skilled in managing complex leave cases including highrisk sensitive or medically complicated situations and supporting the team with escalations.
- Leadership experience including supervising coaching and developing leave administrators to ensure consistent compliant case handling.
- Knowledge of the ADA/FEHA interactive process including evaluating accommodation needs documenting discussions and guiding leaders.
- Ability to analyze data spot trends or risks and use insights to improve leave processes and performance.
- Strong teamwork and collaboration skills with the ability to work effectively with HR Payroll Legal Occupational Health Risk Management and operational leaders.
- Excellent interpersonal and customer service skills with the ability to communicate with empathy maintain confidentiality and support employees during challenging situations.
- Effective communication and conflictresolution abilities including the skill to explain complex leave scenarios clearly and help leaders navigate difficult decisions.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fastpaced environment.
- Proficiency in Microsoft Office HRIS systems (e.g. Oracle Workday UKG) and leave or case management tools.
- Ability to develop and improve procedures workflows and documentation to support consistency compliance and quality.
Required Experience:
Manager
The Manager Leave of Absence provides strategic and operational leadership for all leave of absence and accommodation programs across the organization. This role ensures full compliance with federal state and local regulationsincluding FMLA CFRA ADA FEHA PDL and PFLwhile maintaining alignment with i...
The Manager Leave of Absence provides strategic and operational leadership for all leave of absence and accommodation programs across the organization. This role ensures full compliance with federal state and local regulationsincluding FMLA CFRA ADA FEHA PDL and PFLwhile maintaining alignment with internal policies and organizational goals. The Manager leads the development optimization and governance of leave processes and systems and manages a caseload of complex and highrisk cases requiring advanced judgment and sensitivity.
As the organizations subject matter expert the Manager provides expert guidance on policy interpretation regulatory compliance and best practices in absence and accommodation management. The role analyzes program data to identify trends assess effectiveness and recommend improvements that enhance compliance efficiency and employee experience. The Manager also leads the ADA/FEHA interactive process oversees the work of leave administrators partners closely with HR and operational leaders and drives initiatives that support returntowork wellbeing and operational continuity.
Required Skills
- Strong understanding of federal state and local leave laws including FMLA CFRA PFL ADA FEHA and PDL with the ability to apply them to a variety of case situations.
- Skilled in managing complex leave cases including highrisk sensitive or medically complicated situations and supporting the team with escalations.
- Leadership experience including supervising coaching and developing leave administrators to ensure consistent compliant case handling.
- Knowledge of the ADA/FEHA interactive process including evaluating accommodation needs documenting discussions and guiding leaders.
- Ability to analyze data spot trends or risks and use insights to improve leave processes and performance.
- Strong teamwork and collaboration skills with the ability to work effectively with HR Payroll Legal Occupational Health Risk Management and operational leaders.
- Excellent interpersonal and customer service skills with the ability to communicate with empathy maintain confidentiality and support employees during challenging situations.
- Effective communication and conflictresolution abilities including the skill to explain complex leave scenarios clearly and help leaders navigate difficult decisions.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fastpaced environment.
- Proficiency in Microsoft Office HRIS systems (e.g. Oracle Workday UKG) and leave or case management tools.
- Ability to develop and improve procedures workflows and documentation to support consistency compliance and quality.
Required Experience:
Manager
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