Product Owner

Competencies: 6-8 years experience
Product Owner
Technical/Functional Skills Retail experience preferably in Supply Chain having played product Owner role in major initiative(s) Scope definition & prioritization Stake holder management Agile product delivery
Point of Sale Checkout applications experience preferred.
Roles & Responsibilities
User centered ideation & discovery
o Customer research to develop empathy identify critical problems to solve expectations behaviors mental models decision-making approach etc.
o Business stakeholder interviews to understand operational complexities strategic objectives and plans impacts and considerations etc.
o Analysis of quant & qual data (internal and external) to aid in prioritization
o Analysis of competitive landscape and recommendation for positioning within
o Analysis of industry trends and emerging opportunities and how they are shifting customer expectations
o Technology partnership to evaluate technical constraints complexities & capabilities
o Financial modeling for ROI analysis
o Strategic roadmap development near & long-term vision that will drive iterative value
o Storytelling & socialization of product with business & technology stakeholders
User centered scope definition & prioritization
o Use cases journey mapping hypothesis development
o Breaking down product vision into a release strategy (slices of scope that allow us to deliver iteratively minimizing tech risk getting user validation sooner test & learn delivering value sooner - for customer and business)
o Analysis of quant & qual data (internal and external) to drive alignment around prioritized problems to solve outcomes to drive rather than merely a list of features
o Partnering with UX to define IA (information architecture) and CS (content strategy) of new/changing user experience
o Identification of KPIs engagement & operational metrics for each slice of scope
Stakeholder management
o Navigate complexities of cross-brand/cross-channel/cross-division/cross-functional stakeholder landscape - leveraging expertise and driving alignment & engagement amongst sponsor business owner(s) working group and other senior stakeholders.
o Interviews facilitation of working group 1:1s group showcase forums etc. driving alignment and uncovering operational and organizational impacts coordinating business readiness activities considering business process impacts & dependencies and driving product training & transfer of ownership
Agile product delivery
o Partners with Iteration Manager Tech Lead QA and engineers to continuously improve and maximize output of delivery team
o Effectively builds & prioritizes user stories for each iterative delivery partnering with UX tech QA business SMEs to deliver each
o Maintains outcome focus by adjusting product roadmap release strategy & scope priorities based on realities of an agile environment constantly uncovering more information in technical business customer and data areas
Product Hind sighting
o Partners with analytics team to develop & implement test strategy to validate key hypotheses at appropriate iterative points in time throughout iterative delivery.
o Measures impact of product post-launch (engagement & operational metrics & KPIs) - leading to sound recommendations for continued investment or pivot.
Education Bachelors degree required MBA a plus