Sr Cust Supp Mgt Professional
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As aSr Customer Support Management Professionalhere at Honeywell you will play a pivotal role in leading and shaping our global customer support operations. As the driving force behind our team of support professionals you will be responsible for defining and executing strategies to deliver world-class customer service.
In this role you will be a critical partner in our mission to redefine excellence in customer-centric support. Your leadership will drive a team of professionals to exceed customer expectations and bolster our client relationships resulting in unparalleled satisfaction.
Responsibilities
- Develop and implement customer support strategies and initiatives to enhance customer satisfaction.
- Manage customer support projects including resource allocation project planning and monitoring progress.
- Resolve escalated technical issues and provide expert assistance in complex cases.
- Collaborate with other departments to address technical challenges and improve service delivery.
Qualifications
- Extensive people management experience.
- Strong technical proficiency in SAPs and experience with AI Tools
- Must have worked in customer facing role
WE VALUE
- Excellent problem-solving skills.
- Customer-centric mindset.
- Project management skills.
- Team building skills.
- Adaptability to change.
Required Experience:
Senior IC
Key Skills
- Graphic
- Apache Tomcat
- ABAP
- Application Development
- Fiber
- Application Engineering
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
