Company Overview
WC Health is dedicated to providing patients with comprehensive and integrated healthcare services with a special focus on behavioral health. Our organization is committed to delivering accessible patient-centered care across multiple convenient locations.
Job Summary
We are seeking a dedicated and detail-oriented Chronic Care Management specialist to enhance patient outcomes through proactive care coordination. The ideal candidate will possess a strong background in healthcare delivery medical coding and case management with a focus on managing chronic conditions. This role involves coordinating care plans ensuring compliance with healthcare regulations and supporting patients in managing their health effectively.
Duties
- Coordinate and monitor ongoing care for patients with chronic conditions ensuring adherence to personalized care plans.
- Utilize CPT coding ICD-9 and ICD-10 coding systems accurately for documentation and billing purposes.
- Collaborate with healthcare providers social workers and behavioral health specialists to develop comprehensive discharge planning and follow-up strategies.
- Manage medical records meticulously ensuring HIPAA compliance and confidentiality at all times.
- Conduct intake assessments to identify patient needs and facilitate appropriate case management interventions.
- Support discharge planning processes by coordinating post-acute care services and patient education.
- Maintain thorough documentation of patient interactions medical terminology and treatment progress within electronic health records.
- Engage in patient service activities that promote understanding of medical conditions and foster ongoing engagement in care.
Essential Functions:
- - Complete individualized patient-centered care plans and provide management services using CCM software.
- - Maintain frequent patient contact to coordinate care provide support and ensure program compliance to improve outcomes.
- - Communicate emergent needs or life-threatening episodes to Psychiatric Clinicians.
- - Accurately document all verbal and written client communications in a timely manner.
- - Manage a caseload of up to 500 members.
- - Coordinate with schedulers to set and verify all required patient appointments.
- - Manage referrals and review member medications as necessary.
- - Qualify members for end-of-month billing and add them to the billing system.
- - Create and update care plans and review member charts as needed.
Knowledge Skills and Abilities:
- - Strong oral written and phone communication skills.
- - Ability to work independently with excellent organization and time management.
- - Knowledge of clinical practices diagnostic procedures and treatment protocols.
- - Strong clinical judgment and critical thinking skills.
- - Ability to build trusting relationships with patients and partner practices in a fast-paced environment.
- - Results-oriented with a focus on quality and daily productivity.
- - Proven problem-solving consultative and customer service skills
Qualifications
- Proven experience working within hospital or acute care settings is highly preferred.
- Strong knowledge of medical coding practices including CPT ICD-9 ICD-10 and medical terminology.
- Familiarity with social work principles behavioral health integration and pediatrics is advantageous.
- Experience in discharge planning case management and intake procedures is essential.
- Excellent organizational skills with attention to detail in managing medical records and documentation.
- Ability to communicate effectively with multidisciplinary teams while maintaining HIPAA compliance.
- Knowledge of hospital workflows patient service protocols and medical records management is desirable.
- A background in medical coding or healthcare administration will be considered an asset. Join our team to make a meaningful difference in the lives of patients managing complex health conditions through compassionate care coordination and clinical excellence!
Must be able to pass a drug and background check.
Company OverviewWC Health is dedicated to providing patients with comprehensive and integrated healthcare services with a special focus on behavioral health. Our organization is committed to delivering accessible patient-centered care across multiple convenient locations.Job SummaryWe are seeking a ...
Company Overview
WC Health is dedicated to providing patients with comprehensive and integrated healthcare services with a special focus on behavioral health. Our organization is committed to delivering accessible patient-centered care across multiple convenient locations.
Job Summary
We are seeking a dedicated and detail-oriented Chronic Care Management specialist to enhance patient outcomes through proactive care coordination. The ideal candidate will possess a strong background in healthcare delivery medical coding and case management with a focus on managing chronic conditions. This role involves coordinating care plans ensuring compliance with healthcare regulations and supporting patients in managing their health effectively.
Duties
- Coordinate and monitor ongoing care for patients with chronic conditions ensuring adherence to personalized care plans.
- Utilize CPT coding ICD-9 and ICD-10 coding systems accurately for documentation and billing purposes.
- Collaborate with healthcare providers social workers and behavioral health specialists to develop comprehensive discharge planning and follow-up strategies.
- Manage medical records meticulously ensuring HIPAA compliance and confidentiality at all times.
- Conduct intake assessments to identify patient needs and facilitate appropriate case management interventions.
- Support discharge planning processes by coordinating post-acute care services and patient education.
- Maintain thorough documentation of patient interactions medical terminology and treatment progress within electronic health records.
- Engage in patient service activities that promote understanding of medical conditions and foster ongoing engagement in care.
Essential Functions:
- - Complete individualized patient-centered care plans and provide management services using CCM software.
- - Maintain frequent patient contact to coordinate care provide support and ensure program compliance to improve outcomes.
- - Communicate emergent needs or life-threatening episodes to Psychiatric Clinicians.
- - Accurately document all verbal and written client communications in a timely manner.
- - Manage a caseload of up to 500 members.
- - Coordinate with schedulers to set and verify all required patient appointments.
- - Manage referrals and review member medications as necessary.
- - Qualify members for end-of-month billing and add them to the billing system.
- - Create and update care plans and review member charts as needed.
Knowledge Skills and Abilities:
- - Strong oral written and phone communication skills.
- - Ability to work independently with excellent organization and time management.
- - Knowledge of clinical practices diagnostic procedures and treatment protocols.
- - Strong clinical judgment and critical thinking skills.
- - Ability to build trusting relationships with patients and partner practices in a fast-paced environment.
- - Results-oriented with a focus on quality and daily productivity.
- - Proven problem-solving consultative and customer service skills
Qualifications
- Proven experience working within hospital or acute care settings is highly preferred.
- Strong knowledge of medical coding practices including CPT ICD-9 ICD-10 and medical terminology.
- Familiarity with social work principles behavioral health integration and pediatrics is advantageous.
- Experience in discharge planning case management and intake procedures is essential.
- Excellent organizational skills with attention to detail in managing medical records and documentation.
- Ability to communicate effectively with multidisciplinary teams while maintaining HIPAA compliance.
- Knowledge of hospital workflows patient service protocols and medical records management is desirable.
- A background in medical coding or healthcare administration will be considered an asset. Join our team to make a meaningful difference in the lives of patients managing complex health conditions through compassionate care coordination and clinical excellence!
Must be able to pass a drug and background check.
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