Station Operator

Pearl, HI - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Location:

Pearl City Hawaii United States

Job ID:

R0122222

Date Posted:

Company Name:

HITACHI RAIL HONOLULU JV

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule:

Full time

Remote:

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together theres something for everyone to get stuck into. And thats where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Station Operatorto work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City HI.

Accountabilities:

Under general supervision the Station Operator will:

Provide direct front line customer service to Hitachi Rail customers including listening to understanding and offering solutions to customers questions concerns and complaints
Offer customers accurate helpful travel and transit system-related information
Provide assistance to customers in the use of ticket equipment
Explain to customers various options and policies
Monitor the proper operation of elevators and escalators
Observe and report on overall station conditions including failures outages defects emergency response situations and unusual or suspicious occurrences
Direct customers during busy peak times
Assist with emergency station and train evacuations
Request police and/or medical assistance as needed; and perform related work.
Available to attend EVERYDAY for training Monday-Friday

Station Operators will required to work rotating shifts including nights Saturdays Sundays and holidays.

Some of the physical activities performed by Station Operators and environmental conditions experienced are: working outside; working on noisy environmentally exposed rail platforms; communicating with passengers over loud background noises; working in spaces with relatively moderate dust/dirt levels; and walking/riding up and down stairways ramps and escalators/elevators.

Required skills:

Excellent customer service skills
Two (2) years of experience in customer service or equivalent education and work experience.
Ability to use computers and tablets
Able to distinguish colors

Desired Skills/ Knowledge:

Three or more years of experience of customer service.

Second language skills desired but not required.

Required Education:

High School or equivalent college preferred.

The starting pay for this position is $22.95/hour

Note:In accordance with the DOTs FRA and FTA programs Hitachis substance screening program tests pre-employment candidates and current employees as required for safety-sensitive positions.

Benefits:

Hitachi Railemployees enjoy a comprehensive benefits package including Competitive Pay Medical Dental and Vision Insurance Short & Long Term Disability Life & Accident Insurance a RetirementSavings Plan and Paid Vacation. We also offer a variety of Training and Development opportunities.

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi please send the nature of request and contact information to

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail there is a place for everyone. We welcome and value differences in background age gender sexuality family status disability race nationality ethnicity religion and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at

Location:Pearl City Hawaii United StatesJob ID: R0122222Date Posted:Company Name:HITACHI RAIL HONOLULU JVProfession (Job Category):Communications & Corporate AffairsJob Schedule:Full timeRemote:NoAbout UsA career at Hitachi Rail will help create a legacy. With operations in every corner of the world...