Patient Service Representative 65 Prime Plus South City
Share
Job Location:
St. Louis, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.Position Details:
Patient Service Representative Primary Care
Location: Mercy 65 Prime Plus South City
3915 Watson Rd
Saint Louis MO 63109
Schedule:Full-time 40 hours/week
Hours: Monday Friday Day Shift
Qualifications
Education: High school diploma or equivalent.
Preferred Experience: One year of applicable medical office experience.
Skills Knowledge and Abilities:
Strong verbal and written communication skills for effective professional interaction with patients and staff.
Proficiency in basic computer skills including data entry and word processing.
Excellent customer service abilities with an empathetic patientfocused approach.
High accuracy and attention to detail in documentation scheduling and data entry.
Ability to maintain confidentiality and adhere to privacy policies.
Adaptability and composure when working under pressure or managing unexpected situations.
Completion of Clinic Core Front Desk Training posthire.
Job Responsibilities:
Greet patients verify identity and provide professional frontdesk support.
Perform clerical tasks including phone management Epic chart creation scanning RightFax mail processing and copying.
Manage checkin checkout and appointment scheduling.
Balance and close cash drawer daily with accurate reporting.
Operate and maintain clinic equipment (computers scanners credit card machines fax/copiers etc.).
Review communications participate in meetings and support workflow or Epic updates.
Maintain a clean safe reception and waiting area following Infection Control guidelines.
Follow safety confidentiality and incident reporting policies.
Maintain accurate EHR and patient charts.
Perform other duties as assigned.
Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Apprentice
- Bricklayer
- Airport
- Jni
- Airlines
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
