Handyman African Pride Melrose Arch, Autograph Collection

POSITION SUMMARY

Perform scheduled preventative maintenance in guest rooms (CARE RPM GCPM) meeting rooms and/or public spaces as required including flipping/inspecting mattresses box springs and assembling bed frames vacuuming behind and underneath furniture spot cleaning carpets and upholstery dusting touch-up painting touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order replacing light fixtures and inspecting and repairing grout and caulking. Maintain repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs such as tightening loose toilet seats changing light bulbs and patching holes in walls. Perform general cleaning of all guestroom surfaces to include tub wall tile hard floors walls windows mirrors. Report any serious maintenance problems unusual findings or safety hazards immediately to the manager/supervisor.

Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Develop and maintain positive working relationships with others and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees including bending twisting pulling and stooping. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving lifting carrying and placing of objects weighing in excess of 50 pounds. Stand sit or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.

Guest Room Preventative Maintenance

Follow guest room preventive maintenance checklist for each room.
Individually complete rooms preventative maintenance (RPM CARE GCPM) process. Upon completion rooms should be clean and all equipment and materials removed from the room.
Complete rooms preventative maintenance process for guest rooms in efficient and effective manner as measured by individual rooms inspections performed by the Director of Engineering or designee.
Perform scheduled preventative maintenance and general cleaning of all surfaces in guest rooms as required including inspecting/flipping mattresses box springs vacuuming behind and underneath furniture spot cleaning carpets and upholstery touch-up painting dusting cleaning bathrooms ensuring that all hardware and appliances are present in the room and in working order cleaning and replacing light fixtures and inspecting grout and caulking.
Maintain repair and clean all guest rooms meeting rooms and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines.

Maintain Building and Property

Report any serious maintenance problems unusual findings or safety hazards immediately to the manager/supervisor.

Install Maintain and Repair Items

Perform miscellaneous minor repairs such as tightening loose toilet seats changing light bulbs and patching holes in walls.

Guest Relations

Address guests service needs in a professional positive and timely manner.
Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.

Working with Others

Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards.

Safety and Security

Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.
Report work related accidents or other injuries immediately upon occurrence to manager/supervisor.
Use proper equipment wear appropriate personal protective clothing (PPE) and employ correct lifting procedures as necessary to avoid injury.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals fertilizer pesticides blood borne pathogens etc. including using Material Safety Data Sheets (MSDS).
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Follow policies and procedures for the safe operation and storage of tools equipment and machines.
Complete appropriate safety training and certifications to perform work tasks.
Follow property specific procedures for handling emergency situations (e.g. evacuations medical emergencies natural disasters).

Policies and Procedures

Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Maintain confidentiality of proprietary materials and information.
Protect company tools equipment machines or other assets in accordance with company policies and procedures.
Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.
Perform other reasonable job duties as requested.

Physical Tasks

Reach overhead and below the knees including bending twisting pulling and stooping.
Move lift carry push pull and place objects weighing less than or equal to 22 kgs without assistance.
Assist with moving lifting carrying and placing of objects weighing in excess of 22 kgs.
Stand sit or walk for an extended period of time or for an entire work shift.

Interpersonal Skills: Team Work

Personal Attributes: Safety Orientation & Dependability
Physical Abilities: Proper Lifting Techniques
Education: High school diploma/G.E.D. equivalent

Related Work Experience: At least 1 year related work experience

Supervisory Experience: No supervisory experience is required

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Preference will be given to South African nationals in line with government employment policies.