Senior Manager Deals Desk
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Manager Deals Desk will lead the deal governance process for the organization partnering closely with Sales Finance Legal and Product teams to structure scalable compliant and profitable SaaS deals.
This role is responsible for deal strategy pricing governance approval workflows commercial negotiations and evaluating legal t&cs while also driving process transformation and automation initiatives to improve deal velocity compliance and operational efficiency.
The ideal candidate combines strong commercial acumen with operational excellence and has experience building automated deal workflows scalable pricing frameworks and data-driven decision support within a high-growth SaaS environment.
Deal Structuring & Governance
Lead APMEA Deals Desk team supporting sales teams with complex deal structuring pricing approvals commercial and legal guidance.
Provide strategic recommendations on pricing discounting contract terms and deal structures.
Serve as the approval authority for non-standard deals and ensure adherence to pricing policies.
Partner with Sales leadership to accelerate deal cycles while protecting margins.
Cross-Functional Collaboration
Work closely with Sales Legal Revenue Operations and Product teams to resolve complex deal scenarios.
Ensure alignment with revenue recognition billing models and contract structures.
Support negotiation strategies for enterprise and strategic deals.
Transformation & Automation
Lead initiatives to transform the deals desk into a scalable and automated function.
Design and implement automation across deal approval workflows and quote generation.
Optimize and manage tools such as CPQ systems CRM workflows and approval engines.
Drive process standardization and simplification to improve deal cycle times.
Implement data-driven decision frameworks and analytics for deal performance.
Develop deal intelligence dashboards and reporting on discount trends win rates deal velocity and margin performance.
Policy & Framework Development
Establish and maintain SOPs and approval matrices.
Define deal guardrails discount thresholds and exception policies.
Create playbooks for common deal scenarios to empower sales teams.
Team Leadership
Build and manage a high-performing deals desk team for the APMEA region..
Mentor analysts supporting the deal desk process.
Foster a culture of operational excellence automation and continuous improvement.
Qualifications :
1014 years of experience in managing Deal Desk Operations Pre-Sales Contract Management Enterprise Deal Management System Transformation etc.
6-8 years of experience in SaaS or subscription-based business models.
Strong understanding of SaaS pricing models ARR/MRR Commercial Constructs Legal T&Cs CPQ automation etc.
Experience managing complex enterprise deal structures.
Proven experience driving process transformation or automation initiatives.
Experience implementing or managing following platforms:
DealHub (CPQ)
SFDC (CRM)
Chargebee (Billing System)
PowerBI etc.
Experience building automated approval workflows in CRM systems like Salesforce.
Strong analytical skills with experience using data tools such as Tableau or Power BI.
Experience supporting global SaaS sales organizations.
Key Skills
Enterprise deal structuring
Negotiation support
Deal governance frameworks
CPQ optimization
Contract lifecycle awareness
Automation of approval workflows
Data-driven decision making
Cross-functional influence
Stakeholder management
Team development
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
