Implementation Consultant

What youll be doing:

• Implementing our state-of-the-art e-commerce solution (Sana Commerce) for clients positioned globally.
• Carrying out functional testing throughout the implementation process to ensure the solution meets requirements.
• Delivering user training to clients and providing guidance on the effective adoption of SaaS-based solutions.
• Reporting project progress to the Project Manager and maintaining and updating project reporting documentation.
• Collaborating closely with technical teams developers and internal stakeholders to support implementation activities.
• Providing support to customers after the completion of the implementation.
• Supporting and guiding customers during User Acceptance Testing (UAT) to ensure the solution meets business requirements.
• Keeping up to date with new functionality introduced in the latest product releases.

Qualifications :

What youll bring:

• Bachelors degree in Information Technology Computer Science or a related field.
• 24 years of experience in implementing software solutions preferably in ERP or e-commerce platforms.
• Experience working with ERP systems such as Microsoft Dynamics SAP is an added advantage.
• Should possess excellent communication skill in English.
• Basic technical understanding of APIs web services and system integrations.
• Strong analytical and problem-solving skills.
• Strong customer-facing and stakeholder management skills.
• Understanding of B2B e-commerce processes
• Hands-on experience with AI technologies is considered an advantage.

Additional Information :

Who we are:

So what does it mean to be a part of the Sana Commerce team

At Sana Commerce our values guide how we work collaborate and drive success.

• Champions of Our League  We deliver lasting success balancing quick wins and long-term value. We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role we bring value every day helping our customers and partners succeed.
• Supercharge Our Customers  Were revolutionizing B2B commerce together helping our customers to lead and succeed. Our customers are at the heart of everything we do. We go beyond solutions providing the tools and support they need to grow.
• Determined to Grow  We embrace challenges growing and raising the bar for ourselves and our industry. We take on challenges seek feedback and keep learning. Every setback is a chance to improve and move forward.
• Bold Together  We dare to be bold because we have each others back. We collaborate across teams and time zones challenge the status quo and support each other to achieve the best outcomes.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes we have ambitious plans for the LATAM region and we encourage people who share our vision and look forward to growing with us.  Apply now.

Remote Work :

No

Employment Type :

Full-time