Quality Analyst (Client exposure)

Sutherland

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Our Quality Analyst get to:

  •  Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships
  •  Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations
  • Keep management updated: Relay important information in the form of timely and accurate reports
  •  Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
  • Produce quality audits coach team members and participate in internal and external calibrations

Qualifications :

Our most successful candidates will:

  •  Bachelors degree
  •  Experience with process documentation
  •  Experience as quality specialist (1-3 years)
  •  Be able to work in MS Office
  •  Have advanced-level knowledge of Excel
  •  Be able to work in a fast-paced environment
  •  Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
  •  Have strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
  •  Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
  • Identity and Access Management background or familiarity will be considered advantage

Additional Information :

Additional information:

  • Additional health and life insurance coverage
  • Generous annual leave
  • Food vouchers and various discounts
  • Transportation / Utilities allowance
  • Competitive salary and clear career progression
  • World-class on-the-job training
  • Fully remote opportunity - Bulgaria based

All your information will be kept confidential according to EEO guidelines.


Remote Work :

Yes


Employment Type :

Full-time

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectationsKeep m...
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Key Skills

  • Gas Chromatography
  • Laboratory Experience
  • Archival Standards
  • ELISA
  • Test Cases
  • Analytical Chemistry
  • Quality Assurance
  • Spectroscopy
  • Quality Control
  • cGMP
  • Selenium
  • Western Blot

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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