Principal Assistant (Project Support)

The Hague - Netherlands

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Who we are:

For more than 70 years NATOs mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency a team of 3000 civilian and military staff in 29 locations throughout Europe North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations protect NATOs airspace make data-driven decisions defend against cyber-attacks secure NATO networks and maintain superiority in space. This is all possible because of our greatest force our order to keep this edge we aim to hire train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in The Hague NL you will join the Agency as we embark on a journey to transform our IT services to support NATOs Digital Endeavour. You will join the Independent Assurance Branch of Chief Quality Office which ensures process product and user acceptance for services delivered by the NCI Agency while contributing to long-term customer support and fostering strong stakeholder relations.

We are looking for a driven and enthusiastic Principal Assistant (Project Support) who will take on the following roles and responsibilities:

Coordinating both project-related activities and supporting services involving long-term customers.
Supporting resource allocation change management risk and issue management and project lifecycle monitoring.
Preparing and maintaining project plans utilizing specialized tools such as ServiceNow and MS Project.
Administering contracts Invitations for Bid (IFBs) and Requests for Quotation (RFQs) fostering clear communication and solutions with customers and contractors.
Gathering and analyzing customer feedback to continuously improve processes and strengthen customer relationships.
Ensuring stakeholder problem resolution corrective actions and sharing lessons learned effectively.
Maintaining project portals and document libraries while preparing reports on project performance.

For a full list of duties please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

Higher vocational training in a relevant discipline with three years of post-related experience or secondary education with five years of post-related experience.
Proficiency in Microsoft Office tools and project planning/control software like ServiceNow or MS Project.
Experience in roles requiring initiative adaptability to demanding environments and a proven ability to communicate effectively in English both orally and in writing.
Strong interpersonal skills to maintain and enhance customer and stakeholder relationships.
Understanding of resource allocation and contracts management as well as presentation of project plans and status updates.

Additionally desirable qualifications include:

Certification in project management and Advanced User Microsoft Excel.
Experience as Jira administrator.
Experience working within a Quality Assurance Testing or Interoperability environment.

What we offer:

Genuinely meaningful work as part of the most successful alliance in history.
5-year contract with competitive tax-free salary and household and childrens allowances.
Privileges for expatriates including allowances for education and housing (where applicable) and additional home leave.
Excellent private health insurance scheme.
Generous annual leave of 30 days plus official holidays.
NATO Pension Scheme.
Development programs such as professional training wellbeing initiatives and more.

To learn more about NCI Agency and our work please visit ourwebsite.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender gender identity race ethnic or cultural origin age religion sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via theNCI Agency career site.

Required Experience:

Staff IC

Who we are:For more than 70 years NATOs mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and to...