Resourcing Pool Officer
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
HRSI is looking for Resourcing Pool Officer for one of its leading client.
Main accountabilities
Product Service Delivery
Check availability of resource Pool and use IT/BOSS systems to ensure accurate scheduling
Be able to plan a capacity profile to meet the provisional demand forecast for different exam products
Timely communications with VS and test day staff to ensure smooth exam delivery
Manage logistics of Training of VS & support training as and when required
Managing the system of Performance evaluation of VS
Ensuring VS are paid accurately and timely through payment process
Support management in staff recruitment
Customer service
Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated customer (internal or external) operational complaints and issues relating to venue staff coordinating input from other colleagues/departments/managers as required to do so. Ensures the customer is kept informed throughout the process.
Key Skills
- EAM
- Evaluation
- Animal Charity
- Customer Development
- Hydraulics
