Amelia Developer

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Key Skills & Experience to Highlight:

Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.
Voicebot Development: Expertise in speech-to-text text-to-speech and designing natural human-like voice conversations.
NLP & Machine Learning: Strong background in Natural Language Processing intent recognition and entity extraction.
Integration Skills: Experience connecting bots to backend systems via APIs (REST SOAP XML). Must have strong experience integrating Amelia with tools like AWS Connect Backend APIs Webhooks ITSM tools like Servicenow Jira Rally Contact center technologies ADS SSO LDAP Scripting in Python Javascript React Js.
Technical Proficiencies: Python (4 years preferred) JSON and familiarity with ServiceDesk or IT Ops automation.
Solution Architecture: Ability to design build and deploy conversational solutions for customer service or internal IT.

Role Descriptions:

Essential Skills: Amelia Developer (Voice Chat)
Conversational AI Platform Experience Direct experience with Amelia (formerly IPsoft) is primary.
Voicebot Development Expertise in speech-to-text text-to-speech and designing natural human-like voice conversations.
NLP & Machine Learning Strong background in Natural Language Processing intent recognition and entity extraction.
Integration Skills Experience connecting bots to backend systems via APIs (REST SOAP XML). Must have strong experience integrating Amelia with tools like AWS Connect Backend APIs Webhooks ITSM tools like Servicenow Jira Rally Contact center technologies ADS SSO LDAP Scripting in Python Javascript React Js.
Technical Proficiencies Python (4 years preferred) JSON and familiarity with ServiceDesk or IT Ops automation.
Solution Architecture Ability to design build and deploy conversational solutions for customer service or internal IT.
7 years of experience in Genesys Inbound Voice.

Job Description: Key Skills & Experience to Highlight: Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.Voicebot Development: Expertise in speech-to-text text-to-speech and designing natural human-like voice conversations.NLP & Machine Learning: Stro...