Manager, Data Governance and Quality

Manulifes Global Data Governance team is growing and we are looking for an experienced professional to help shape the growing function and drive adoption of our data governance and data quality frameworks implement best practices and supporting technologies across the enterprise. This role has a focus on data quality under the larger scope of data governance. You will work with our technology and business partners to unlock the value of data through improved accuracy and trust. This will help Manulife achieve its strategic ambition of becoming a digital customer leader. It will also enable efficiency and speed in generating data-driven insights.

Position Responsibilities:

• Support the deployment of data governance agenda globally to accelerate trust and utilization of data

• Collaborate with business data users technology stakeholders and segment data governance teams to drive adoption of the DQ platform and dashboards as well as the DQ framework and processes

• Engage with stakeholders at various levels of the organization to guide them in identification of critical data elements setting up metrics linking data quality to business value and implement data quality controls to measure and monitor data health

• Conduct hands on data analysis to address high-priority data quality issues from issue identification through root cause analysis to issue resolution

• Support leaders in data governance roles across the organization to improve their data literacy and familiarity with the data governance and data quality practices

• Serve as a liaison between the Global Data Governance team and our Segment Data offices Data Owners and Control Partners (Information Risk Management Compliance Privacy Legal) to ensure that data quality requirements are defined captured and communicated

Required Qualifications:

• 5 years of data governance and data management related experience in a large multinational organization with mastery of data governance and data quality concepts and technologies

• Hands-on experience using one or more leading data quality / data governance software (Informatica DQ platform and CDGC platform) and data visualization products (Power BI)

• A college/university degree in computer science engineering or quantitative field

Preferred Qualifications:

• Experience operating in a complex large-scale organization; financial and insurance industry experience preferred

• Working knowledge in Finance Actuarial and key business areas in Insurance industry

• Familiarity with foundational data architecture concepts and Cloud technology is a plus

• Practical experience with data wrangling analytics dashboard design. Knowledge and experience of AI/ML technologies and approaches is a plus

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.