Site Reliability Engineer II — Payments Technology

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Play a key role in ensuring system reliability at one of the worlds largest financial institutions.

As a Site Reliability Engineer II within Corporate & Investment Banking (CIB) Technology on the APAC Payments Production Management team based in Sydney you will help ensure the operational stability availability and performance of production payment flows. Youll collaborate with crossfunctional teams and use automation and observability to reduce toil improve reliability and deliver a seamless user experience.

Job responsibilities

Contribute to endtoend application and infrastructure service delivery supporting critical payments services.
Support daytoday maintenance and change activities to ensure stability and availability.
Monitor production environments investigate anomalies and restore service using standard observability tools.
Participate in incident triage recovery rootcause analysis and postincident reviews; document and improve runbooks.
Identify manual toil and implement smalltomedium automation to improve reliability and response times.
Help define and improve SLI/SLO dashboards alerting and telemetry to drive datainformed operations.
Participate in a rostered asneeded oncall rotation to restore critical production services during highseverity incidents.

Required qualifications capabilities and skills

Bachelors degree in Computer Science or equivalent
2 years of experience troubleshooting resolving and maintaining production or customerfacing systems.
Familiarity with SRE principles and practices (SLI/SLOs error budgets incident lifecycle postincident review).
Experience with at least one generalpurpose programming language or scripting (e.g. Python Bash) and automation.
Working knowledge of observability concepts and tools (e.g. Grafana Prometheus Dynatrace Datadog Splunk).
Foundational understanding of Linux networking fundamentals and CI/CD and version control (e.g. Git).
Ability to prioritize communicate clearly with stakeholders and collaborate in a large team environment.
Eagerness to learn new systems and technologies and apply best practices to daytoday operations.
Primary support during business hours; afterhours oncall coverage on an asneeded rostered basis for critical incidents.

Preferred qualifications capabilities and skills

General knowledge of the financial services industry.
Exposure to Australias payments systems (NPP BECS RBA RITS RTGS) and similar APAC schemes.
ISO 20022 familiarity and understanding of scheme SLAs/cutoffs.
Exposure to 24x7 production environments and the incident management lifecycle is a plus.

Required Experience:

DescriptionPlay a key role in ensuring system reliability at one of the worlds largest financial institutions.As a Site Reliability Engineer II within Corporate & Investment Banking (CIB) Technology on the APAC Payments Production Management team based in Sydney you will help ensure the operational ...

Description

Play a key role in ensuring system reliability at one of the worlds largest financial institutions.

Job responsibilities

Contribute to endtoend application and infrastructure service delivery supporting critical payments services.
Support daytoday maintenance and change activities to ensure stability and availability.
Monitor production environments investigate anomalies and restore service using standard observability tools.
Participate in incident triage recovery rootcause analysis and postincident reviews; document and improve runbooks.
Identify manual toil and implement smalltomedium automation to improve reliability and response times.
Help define and improve SLI/SLO dashboards alerting and telemetry to drive datainformed operations.
Participate in a rostered asneeded oncall rotation to restore critical production services during highseverity incidents.

Required qualifications capabilities and skills

Bachelors degree in Computer Science or equivalent
2 years of experience troubleshooting resolving and maintaining production or customerfacing systems.
Familiarity with SRE principles and practices (SLI/SLOs error budgets incident lifecycle postincident review).
Experience with at least one generalpurpose programming language or scripting (e.g. Python Bash) and automation.
Working knowledge of observability concepts and tools (e.g. Grafana Prometheus Dynatrace Datadog Splunk).
Foundational understanding of Linux networking fundamentals and CI/CD and version control (e.g. Git).
Ability to prioritize communicate clearly with stakeholders and collaborate in a large team environment.
Eagerness to learn new systems and technologies and apply best practices to daytoday operations.
Primary support during business hours; afterhours oncall coverage on an asneeded rostered basis for critical incidents.

Preferred qualifications capabilities and skills

General knowledge of the financial services industry.
Exposure to Australias payments systems (NPP BECS RBA RITS RTGS) and similar APAC schemes.
ISO 20022 familiarity and understanding of scheme SLAs/cutoffs.
Exposure to 24x7 production environments and the incident management lifecycle is a plus.

Required Experience:

Key Skills

Kubernetes
FMEA
Continuous Improvement
Elasticsearch
Go
Root cause Analysis
Maximo
CMMS
Maintenance
Mechanical Engineering
Manufacturing
Troubleshooting

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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