Corporate Travel Manager

The Corporate Travel Manager position manages the travel activities of the organization and serves as the account administrator for the companys self-booking travel tool and associated Travel Management Company. The Corporate Travel Manager aims to reduce overall travel costs assist in policy development and enforcement while simultaneously improving traveler accommodations and experiences. This is an exempt position.

I. Job Responsibilities

Handle administration of Concur booking tool to include the following reporting of the following:

o Run daily/weekly reporting on flights exceeding the company threshold and use accrued airline points when possible.

o Monitor unused ticket reporting to ensure travelers with airline credits are applying them to future travel before their expiration.

o Run reports on travel policy violations identifying habitual offenders and notifying the proper authority of the violations.

o Monitor travel trends through reporting to identify cost saving areas and opportunities to adjust Concur travel restrictions.

Establish relationships with airlines and work to negotiate incentive rates with preferred airlines.

Utilize Concur data to establish incentive contracted rates with hotels in all PAM Health markets.

Serve as a resource for travelers during Travel Office business hours.

Handle booking and coordination of Senior Executive Team Travel including coordination with PAM Aviation Team.

Handle booking of large meetings and company retreats.

Coordinate booking of hotels for staff in extreme weather events.

Quarterly reviews with vendors on performance new promotions new procedures/update on our account

Serve as vendor manager and point of contact for Options Travel.

Review monthly travel invoices from Options Travel and Concur for accuracy.

Manage business rewards program accounts to ensure PAM Health is receiving the greatest amount of rewards and using them in the most effective way possible.

Update travel and expense policy as needed and serve as the internal contact for business travel policy questions.

II. Customer Service

Maintains the highest level of customer service via courtesy compassion and positive communication

Promotes the Mission and Vision of PAM Health within the work environment and the community

Respects dignity and confidentiality by adherence to all applicable policies and procedures

III: Position Qualifications

Familiar with Concur self-booking tool

Vendor Management experience preferred

Minimum of five years corporate travel experience

III: Position Qualifications

Familiar with Concur self-booking tool

Vendor Management experience preferred

Minimum of five years corporate travel experience

PAM HEALTH (PAM)based in Enola Pennsylvania provides specialty healthcare services through more than 80 locations as well as wound clinics and outpatient physical therapy locations in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service coupled with the loyalty and dedication of highly trained staff to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate expert care and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay generous paid benefit time and excellent insurance options you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online atfor a comprehensive look at how were able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination including without limitation bullying abuse or harassment on the basis of actual or perceived race color religion national origin ancestry age gender physical or mental disability sexual orientation gender identity or expression or HIV status or based on association with another person on account of that persons actual or perceived race color religion national origin ancestry age gender physical or mental disability sexual orientation gender identity or expression or HIV status.