IT Systems Administrator Manager

Online applications must be received before 11:59pm on:

If a date is not listed above review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

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Position Details:

The Opportunity:

As the IT Systems Administrator Manager for the College of Agricultural Human and Natural Resource Sciences (CAHNRS) you will be responsible for enterprise systems governance operational risk management and integrated service delivery for CAHNRS. As a senior-level management position you will be required to exercise delegated authority over systems administration operations customer support services and institutional technology risk decisions impacting faculty staff students research Extension and statewide operations.

As a manager of assigned staff you will be responsible for ensuring that system administration and customer support staff are properly supervised using proven leadership and IT management skills sets. This includes establishing direction priorities standards and accountability for systems and support teams. Limited hands-on technical involvement may occur only for executive-level escalations validation of high-risk changes emergency response or to support informed risk acceptance decisions.

As the designated Area Technology Officer (ATO) you will represent the college in WSU IT governance bodies and exercises formal responsibility for reviewing and accepting information technology security risk in coordination with university stakeholders. You will report directly to the Director of CAHNRS Operations and operates with broad autonomy within established institutional frameworks.

Scope and Impact:

In this role you will oversee technology operations supporting a large distributed college environment including academic units research programs Extension offices and statewide locations. Decisions made in this role directly impact enterprise system availability security posture regulatory compliance and the continuity of instruction research and administrative operations. You will influence service delivery for thousands of users and manages systems and services that support mission-critical academic research and operational functions across CAHNRS.

Job Duties:

• 40% - Systems Administration Leadership and Oversight

• 30% - Customer Support Management

• 10% - Project Coordination and Service Integration

• 10% - Policy Governance and ATO Responsibilities

• 10% - Other

Additional Information:

This is a full-time (100% FTE) permanent position. This position is overtime ineligible.

Monthly Salary: $8113 to $10916 Range 08IT Steps A - M Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110 the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidates current experience education skills and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical dental life and disability insurance package for employees and dependents; retirement; deferred compensation optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• Bachelors degree in Information Technology Computer Science Management or related field or equivalent professional experience.

• Five years of progressively responsible experience in enterprise IT systems administration or infrastructure operations.

• Minimum three years of supervisory or management experience.

• Demonstrated decision-making authority over complex IT operations and risk management.

• Demonstrated ability to represent organizational interests in governance settings.

Preferred Qualifications:

• Experience managing IT teams in higher education or distributed enterprise environments.

• Experience integrating systems administration and customer support operations.

• Project management training or certification.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department: The CAHNRS Operationsteam serves the College of Agricultural Human and Natural Resource Sciences and WSU Extension faculty staff students and partners. We provide expert services advocacy and direction for CAHNRSin the day-to-day operational areas.

Area/College: College of Agricultural Human and Natural Resource Sciences
Department Name: CAHNRS Operations
Location: Pullman WA

This position works on-site on the WSU Pullman Campus.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Letter of Qualification (see IMPORTANT note below)

External candidates upload all documents in the Application Document section of your application.
Current WSU Employees (internal candidates) before starting your Workday application please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates upload all documents in the Resume/Cover Letter section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF if possible.

Reference contact information will be requested later in the recruitment process through Workday.

IMPORTANT:

To be considered your Letter of Qualification must address EACH of the Required Qualifications including pertinent education and/or addition to improve your ranking during the evaluation process address as many of the Preferred Qualifications as possible. Information on a resume will not be accepted as a substitute for submitting a Letter of Qualification.

Letter of Qualification

A letter of qualification should specifically illustrate how your qualifications meet the qualifications for the position you are applying for.

What information should be included

Similar to a cover letter a letter of qualification will communicate interest in the position but it should also directly address how you meet each required qualification and any applicable preferred qualifications for the position. SHOW the search committee how qualified you are rather than having them make assumptions.

How long should it be

Because the purpose of a letter of qualification is to provide specific details and examples of qualifications it is acceptable for it to be multiple pages which differs from the 1-page expectation for a cover letter.

If you would like to receive a full position description please email Kat Odell at .

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 engages in law enforcement requires security clearance interacts with WSU students in a counseling or advising capacity has access to personal identifying and/or financial information unsupervised access to university buildings/property or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

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Washington State University encourages all qualified candidates to apply including members of the military and veterans and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services programs activities education and employment for individuals with disabilities. To request disability accommodation in the application process contact Human Resource Services: (v) Washington State TDD Relay Service: Voice Callers: 1-; TDD Callers: 1- (f) or .

Notice of Non-Discrimination

In matters of admission employment housing or services or in the educational programs or activities it operates WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex race color national or ethnic origin physical disability mental disability sensory disability use of a trained service animal age religion creed genetic information marital status sexual orientation gender identity protected veteran status honorably discharged veteran member of the military or immigration or citizenship status except as authorized by federal or state law regulation or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX ADA/Section 504 and implementing regulations) as well as reports and complaints of discrimination and harassment can be made verbally or in writing to WSUs Compliance and Civil Rights the Department of Educations Office of Civil Rights or both.

More information resources and contact information are available here: Experience:

Manager