Senior Clinical Specialist Joint Replacement

Summary

This role delivers front-line clinical and technical support for both manual androbotic (MakoSmartRobotics) procedures (based on territory needs).Youlltrain surgeons and OperatingRoomstaff guide intra-operative activities and ensure products and technology are used safely and this fast-paced environmentyoulldrive exceptional clinical outcomes through pre-operative planning technical troubleshooting inventory and case management and confident OperatingRoompresence. The role also includes account administration cross-functional collaboration continuing education and alignment with the sales team to support overall territory success. On-callcoverageincluding evenings weekends andholidaysisto meet urgent technical needs andmaintainseamless customer support.

What You Will Do

• Deliver front-line clinical and technical support across manual and robotic procedures training surgeons and staff on product use best practices and OperatingRoomworkflow.

• Conduct re-education sessions andguidesetup breakdown and intra-operative activities to ensureoptimaluse of products and robotic systems.

• Prepare pre-operative CT scans for implant planning sizing and positioning to support precise surgical outcomes.

• Troubleshoot technical and product-related challenges providing confidenttimelysolutions to surgeons and OperatingRoomteams.

• Coordinate daily account and case operations including inventory instrumentation case preparation and documentation.

• Manage account administration tasksupdates billing closuresusing designated applications tomaintainseamless operations.

• Maintain requiredtrainingsand certifications including Mako recertifications based on territory clinical needs.

• Participate in cross-training opportunities and collaborate closely with clinical sales and operations partners.

• Partner with sales teams to support customer needs strengthen relationships andalign onstrategies that enhance clinical and commercial success.

• Provide on-call coverage (evenings weekends holidays) as needed to address urgent clinical or technical issues.

What You Need:

Required:

• Bachelors degree 2 years of professional/related experience

OR

• Associate degree 6 yearsof professional/related experience

OR

• High school diploma 8 years of professional/related experience.

• Trainedonall clinical applicationsbased on clinical needs of the territory.

• Continuing educationrequired;annual Mako recertifications based on territory needs.

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or bodily compliance with Occupational Safety and Health Administration (OSHA) regulations Stryker will provide a safe working environment for all employees.

• Ability to lift push pull and carry up to 50 lbs.

• Ability to stand for extended periods.

• Ability to manage stressful OR situations with professionalism and focus

• Exerting up to 50lbsof force occasionally and/or up to 20lbsof force constantly to move objects.

• Musthave a valid drivers license.

• Fluency in written and spoken English.