Senior Manager Enterprise Architecture Adobe Customer Solutions

The Opportunity

From the moment you wake up in the morning until you go to bed at night consider the media you consume the adverts you see the apps you use the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions every single one of those experiences was touched by an Adobe product.

We have a fantastic opportunity for a Senior Manager - Enterprise Architecture - Adobe Customer Solutions to join our Professional Services team based in the UK.

As a Senior Manager - Enterprise Architecture - Adobe Customer Solutions your role will be to develop a high-performing Enterprise Architecture function that enables successful transformation!

What youll Do

Operating at the intersection of transformation architecture and delivery you will ensure Enterprise Architects are deployed deliberately and effectively across engagements supporting major pre-sales opportunities guiding complex delivery and maintaining architectural integrity across evolving platforms.

You will lead coach and manage a team of Enterprise Architects across EMEA setting clear expectations around customer leadership design authority governance and value orientation. You will maintain consistent application of enterprise architecture standards and guide Architects in navigating complex trade-offs across business technology and delivery constraints.

• Lead and inspire the Enterprise Architecture team across EMEA be accountable for performance development and engagement.
• Drive continuous improvement of enterprise architecture and customer leadership capability delivery processes standards and practices driving customer excellence
• Meet and exceed goals around customer outcomes and services revenue as well as driving operational excellence.
• Guide Enterprise Architects to safely and effectively incorporate AI into modern digital marketing ecosystems.
• Partner with Transformation Strategy & Business Architecture leadership to align architectural approaches with transformation outcomes and value objectives.
• Support priority pre-sales opportunities ensuring Enterprise Architects contribute effectively to solution shaping and executive confidence.
• Support client success through direct and indirect client engagement.
• Build strong relationships with the Global Enterprise Architecture community playing a key role in evolving architectural standards and support alignment and knowledge sharing.
• Evolve and maintain reference architectures patterns and transition frameworks aligned to TOGAF-informed principles
• Create a culture of high expectations innovation and achievement!

What youll need to succeed

• Proven experience leading and developing Enterprise Architects in a professional services or complex enterprise environment.
• Strong grounding in enterprise architecture frameworks (e.g. TOGAF) applied pragmatically to govern design guide transition and enable delivery.
• Experience operating across transformation programmes balancing architectural integrity with delivery momentum.
• A strong understanding of AI-enabled and agentic architectures in modern digital platforms.
• Credibility with senior business and technology executives as an architectural leader and coach.
• Executive leadership skills including the ability to coach mentor influence and empower a diverse and hard-working team.
• Excellent written and verbal communication skills able to translate complex architectural topics into clear guidance for diverse audiences with meticulous attention to detail.
• A collaborative leadership style with a strong focus on outcomes value and long-term platform sustainability.
• Ability to communicate coordinate and drive optimal team productivity.
• Confident ability to lead collaborate triage and make decisions in a fast-paced changing environment.
• In-depth knowledge of digital marketing and customer experience management are strongly preferred.
• Fluency in English is required. Any other European language would be a plus.
• Ability to travel up to 35%

As our many awards will tell you at Adobe youll be immersed in an exceptional work environment that is recognized around the world. Youll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youre looking to make an impact Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the fantastic benefits we offer at .

Adobe is an equal opportunity employer. We hire talented individuals regardless of gender race or colour ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status. We know that when our employees feel appreciated and included they can be more creative innovative and successful. This is what it means to be Adobe For All.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

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