Digital Marketing Manager, Experiences

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

ABOUT ELEVATE:

Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting sales strategy data-driven insights and talent optimization Elevate gives its clients a competitive edge in the fight for peoples precious time and attention. Established in 2018 Elevate set out to help sports teams and leagues spark innovation and drive the years since the world of sports has transformed today standing at the convergence of media entertainment and consumer brands with Elevate supporting some of the worlds most ambitious businesses across these sectors. Elevates proprietary technology data sources and software products combined with our thoughtful insights and people-centric approach give clients a 360-degree view of their customers underpinning intelligent decision-making on marketing spend growth strategy and more.

Our team of 400 employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what weve been up to follow Elevate on X LinkedIn and Instagram.

Position Overview:
This role sits on the Experiences team and will be responsible for both strategy and execution of our email marketing program with additional support across SMS and social. Youll work closely with our CRM and design teams to build targeted automated campaigns that convert first-time buyers into repeat customers.

Email will account for roughly 70% of your focus and this role requires someone who can build workflows segmentation and automation hands-on not just manage from the sidelines. This position is also partially client-facing supporting guest communications tied directly to live events and VIP experiences.

Responsibilities:

Own the end-to-end email marketing program from strategy through execution

Build and manage workflows automation and segmentation within HubSpot

Develop targeted campaigns focused on improving key email metrics (open rate CTR conversion)

Support the Experiences team with guest-facing communications including:
Know-before-you-go emails

Pre-event logistics and experience updates
Post-event surveys and feedback collection

Drive repeat purchases and customer retention through lifecycle marketing

Write compelling on-brand email copy tailored to premium VIP audiences

Partner with the design team to concept and execute high-quality creative assets

A/B test subject lines messaging layouts and CTAs to optimize performance

Collaborate with the CRM team to tailor audiences and improve personalization

Support SMS and social campaigns as part of an integrated digital strategy

Produce monthly performance reports with insights trends and recommendations

Experience:

3-5 years of digital marketing experience with a strong emphasis on email/lifecycle marketing

Proven experience building workflows automation and segmentation (not just using existing ones)

Hands-on experience with HubSpot (strongly preferred)

Strong copywriting skills with an eye for conversion and brand voice

Analytical mindset with experience reporting on performance and optimizing campaigns

Creative customer-focused thinker who understands how to market premium experiences

Comfortable working cross-functionally with CRM design and experiences teams

Confident communicator who can support guest- and client-facing initiatives when needed

Benefit Details:

Full Time Exempt

Annual Salary Target: $80000

Medical Dental Vision Life Short-Term & Long-Term Disability Insurance FSA HSA and more

401k Employer Match after meeting eligibility requirements

14 Paid Holidays

Unlimited PTO

Paid Parental Leave

We are ideally seeking candidates in one of our office locations in New York Charlotte or Nashville to work out of the office on a hybrid basis.

Compensation target is in good faith what we believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted compensation and the compensation may be modified in the future. An employees pay will be based on several factors including but limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process you may contact us at emailprotected

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications merit and business need without regard to race color religion gender sexual orientation national origin disability status protected veteran status genetic information or any other characteristic protected by applicable law.

Required Experience:

Manager

ABOUT ELEVATE:Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting sales strategy data-driven insights and talent optimization Elevate gives its clients a competitive edge in the fight for pe...