Clinical Program Manager | Concord OBGYN | Full Time

Summary

Under the general supervision of the Practice Administrator and in collaboration with the Resource Providers and Director of Practice Administration the Clinical Program Manager is responsible for the daily management of clinical operations within their specialty. The primary responsibility of this role is focused on the development and clinical oversight of a service line for the organization in addition to direct supervision of clinical staff and specialty clinical support staff as well as oversight of clinical workflows and processes performance improvement program development customer relations and patient care outcomes related to nursing and medical assistant services. Responsibilities also include collaboration and consultation with other practices and key stakeholders within the organization and community resources.

Education

Bachelors degree in nursing or related field or Associates Degree in Nursing with commensurate experience outlined below.

Certification Registration & Licensure

Licensure required. Current Registered Nurse license in the state of NH.

Experience

Minimum of 4 years of nursing experience is required. Bachelors degree and 2 years progressive supervisory experience or Associates degree with 4 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member.

Responsibilities

• Recruits retains and develops clinical staff and manages performance.

• Coordinates educational and training programs for all clinical staff.

• Manages departmental core processes.

• Develops and implements clinical protocols and work flows and supervises compliance with regulations

  required by the DNV OSHA CLIA and other regulatory bodies.

• Creates and implements revenue enhancement processes to maximize quality care efficiency and

  productivity.

• Responsible for customer relations and customer service initiatives.

• Acts as a conduit for department and organizational communication among staff providers and others.

• Leads department and interdepartmental teams.

• Participates in and supports departmental and organizational change.

• Takes responsibility for individual performance goals.

• Meet all departmental professional and technical requirements.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.

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Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at .

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull up to 10 pounds and occasionally lift carry or push/pull up to 20 pounds.

While performing the duties of this job the employee is regularly required to hear perform activities that require fine motor skills and speak. The employee is frequently required to bend reach sit stand and walk. The employee is occasionally required to squat.

Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.

The employee is frequently exposed to airborne contaminants airborne pathogens bloodborne pathogens and bodily fluids.

The noise level in the work environment is usually moderate.