Provider Enrollment Follow-up Specialist
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Provider Enrollment Follow-up Specialist (Analyst / Senior Analyst) - Permanent Position.
Department: Provider Operations
Location: Chennai (Work from Office)
Experience: 1 6 years in healthcare voice processes (Provider Enrollment preferred; AR/RCM/Healthcare Voice experience acceptable)
Compensation: Up to 9 LPA
Shift Timings: 5:30 PM 2:30 AM or 6:30 PM 3:30 AM
Work Mode: 5 days from office (Note: WFH available until March; Cab facility provided)
Mission of the Role
To ensure timely and accurate follow-up with payers for provider enrollment applications resolve pending issues and support the enrollment lifecycle through professional communication.
Key Responsibilities
- Payer Follow-ups: Conduct outbound calls and send professional emails to payers to track application status.
- Status Management: Manage new enrollments revalidations demographic updates and terminations.
- Issue Resolution: Troubleshoot data discrepancies (NPI/Taxonomy) and coordinate with internal teams to resolve blockers.
- Compliance: Adhere to HIPAA payer-specific guidelines and internal documentation standards.
- Productivity: Manage daily call queues and prioritize tasks based on SLO/TAT expectations.
Required Qualifications & Skills
- Experience in Provider Enrollment or Healthcare Voice Processes (AR RCM or Prior Authorization).
- Strong phone etiquette and professional email writing skills.
- Understanding of provider types NPI CAQH and enrollment workflows is preferred.
- Familiarity with major payers (Medicare Medicaid UHC Aetna Cigna BCBS) and payer portals.
Interview Process
- Two rounds of virtual interviews.
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
