Virtual Event Manager

Virtual Events Manager
ROLE
We need an experienced Virtual Events Manager to provide full-time support to the Health Resources and Services Administration (HRSA) Federal Tort Claims Act (FTCA) program. The FTCA Program provides medical malpractice liability protection to federally funded health centers and free clinics requiring rigorous credentialing quality assurance and compliance oversight to reduce federal liability this role you would lead the strategy planning and execution of medium to large-scale virtual conferences webinars and hybrid engagements using enterprise-level event platforms such as Zoom and WebEx. These virtual events are used to educate health centers ease the process of credentialling and provide a structured forum for health centers to receive real-time guidance ask questions and build the knowledge and confidence needed to successfully navigate the FTCA deeming application process and maintain ongoing compliance with HRSA program requirements.
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RESPONSIBILITIES

• Lead end-to-end planning and execution of large-scale virtual events (attendees) including clinics training sessions panels and executive briefings.
• Configure manage and operate virtual event platforms (Zoom WebEx Microsoft Teams and similar tools) before and during live sessions.
• Set up meeting rooms breakout sessions managing permissions launch polls monitor chat and live Q&A control screen sharing translation services real time captioning and other accessibility features.
• Troubleshoot live technical issues in real time while maintaining professionalism and audience engagement.
• Develop comprehensive project plans timelines run-of-show documents risk mitigation plans and production schedules.
• Coordinate with content teams graphic designers and remediation specialists to ensure presentations PDFs videos registration materials and post-event reports meet 508 compliance requirements prior to distribution.
• Serve as primary point of contact for government clients ensuring alignment with contract requirements
• Conduct speaker onboarding sessions and technical rehearsals to ensure presenters are prepared and platform-ready.
• Serve as on-camera host and facilitator for virtual sessions including delivering opening remarks and housekeeping announcements kicking off meetings and setting expectationsintroducing speakers and moderating transitions andmanaginglive audience engagement elements (Q&A chat polling)
• Track event metrics and produce post-event reports using analytics to show findings and to make recommendations.
• Identify process improvements and implement scalable best practices for virtual event delivery.
• Mentor junior team members and provide leadership during high-visibility events.

• 5 years of experience in event planning with at least 3 years focused on large-scale virtual events.
• Demonstrated experience supporting government clients (federal state or local preferred).
• Experience coordinating with remediation specialists to ensure that conference materials and deliverables meet Section 508 accessibility compliance standards.
• Advanced proficiency in virtual event platforms including Zoom WebEx Microsoft Teams and similar technologies.
• Experience serving as a live virtual host moderator or facilitator for professional events.
• Strong executive presence and comfort speaking to large virtual audiences.
• Proven ability to manage complex stakeholder environments and executive-level events.
• Exceptional written and verbal communication skills.
• Ability to troubleshoot live technical issues calmly and effectively.

• Bachelors degree in a related field
• PMP CMP or related project/event management certifications Preferred
• Experience managing secure or controlled-access virtual environments Preferred

• Tuesday Thursday at corporate office in McLean VA.
• Monday & Friday remote.

• Health Resources and Services Administration (HRSA) Federal Tort Claims Act (FTCA) program

• Full time 40 hours a week 8 hours a day

• W2 Classification

• Not eligible for relocation benefits.

• Salary Offered: $85000
• Benefits: Benefits package includes options for health dental and vision insurance coverage; 401k contribution options

West 4^th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race color creed religion gender sexual orientation ancestry national origin age marital status mental disability physical disability medical condition pregnancy political affiliation military or veteran status or any other basis prohibited by federal or state law.

Other Considerations: applicants will be subject to a background investigation. Individuals primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC copier fax telephone cell phone etc. Occasionally required to reach overhead bend and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.