Lead Product Designer (Enterprise Web)

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Summary

Client is seeking a Design Lead to support the Enterprise Web Initiative (EWI) for regions outside the United States (OUS) with a primary focus on Europe. EWI is Lillys centralized platform and operating model that enables teams across the enterprise to create manage and scale digital web experiences.

This role is critical to ensuring that all EMEA and global OUS enterprise websites are brand-consistent elevated accessible localized and unified under the Lilly Direct brand ecosystem while meeting regional regulatory and compliance requirements. The Design Lead will translate enterprise brand and experience strategy into high-quality execution guiding designers day-to-day while partnering closely with Design Directors Product Engineering and regional business stakeholders.

This role blends hands-on design leadership governance and mentorship ensuring that every site created through EWI reflects Lillys standards for trust clarity compliance and user-centered design in a highly regulated global environment.

PRIMARY DUTIES

• Lead the day-to-day design execution for OUS and EMEA enterprise web initiatives guiding designers to deliver high-quality compliant and brand-aligned digital experiences.
• Partner with Design Directors to translate enterprise brand vision and Lilly Direct standards into scalable regionally appropriate design solutions for EWI-managed websites.
• Ensure all websites created through EWI maintain consistent visual design interaction patterns accessibility and content hierarchy aligned with Lillys global brand system while supporting localization and multilingual needs.
• Support the end-to-end design processfrom intake and requirements refinement through concept design review localization and launchwithin an enterprise web governance model.
• Collaborate with Product and Engineering to scope features prioritize work and resolve design challenges balancing speed scalability and quality across regions and time zones.
• Advocate for user-centered design accessibility and usability best practices including WCAG and relevant European accessibility standards (e.g. EN 301 549) particularly for healthcare and patient-facing content.
• Ensure designs align with regional regulatory and privacy requirements including GDPR and local market compliance in partnership with Legal and Compliance teams.
• Uphold and evolve design systems component libraries UI patterns and templates used across EWI to enable rapid consistent and localized site creation.
• Provide mentorship constructive feedback and design direction to individual contributors helping grow design craft and enterprise design maturity across global teams.
• Act as a design quality gate ensuring work meets Lilly brand regulatory localization and experience standards prior to delivery.

CORE COMPETENCIES

• Strong enterprise design leadership with the ability to translate high-level brand and experience strategy into repeatable scalable execution across regions.
• Exceptional cross-functional communication skills working effectively with global design product engineering compliance and business stakeholders.
• Deep expertise in web design design systems accessibility and user-centered design within complex or regulated global environments.
• Strong understanding of localization multilingual design and cultural considerations for European and global audiences.
• Proven ability to mentor and guide designers while remaining hands-on in execution when needed.
• Strong judgment and attention to detail ensuring polished cohesive experiences at enterprise scale.

REQUIRED EDUCATION

Bachelors degree in design Interaction Design Visual Communication Human-Computer Interaction or a related field. Equivalent practical experience will be considered.

EXPERIENCE

• 10 years of experience in digital product or web design with demonstrated success delivering enterprise-scale and international web experiences.
• Experience leading or guiding designers within design systems or platform-based environments.
• Proven collaboration with product managers engineers and leadership to define requirements and deliver compliant scalable solutions.
• Experience working within regulated industries (e.g. healthcare life sciences or pharmaceuticals) strongly preferred.
• Strong portfolio demonstrating brand-driven scalable and localized web design execution.

LANGUAGE SKILLS

• Excellent verbal and written communication skills in English.
• Additional European language proficiency is a plus but not required.

QUALIFICATIONS

• Accomplished design practitioner with a strong track record of delivering enterprise-quality global digital experiences.
• Skilled at turning brand strategy governance and regulatory requirements into actionable design solutions.
• Collaborative empathetic leader who provides clear constructive feedback across cultures and regions.
• Comfortable balancing hands-on design work mentorship and strategic alignment.
• Strong analytical and problem-solving skills to support business brand regulatory and user needs.

PHYSICAL DEMANDS

Standard office or remote work conditions; no unusual physical requirements.

WORK ENVIRONMENT

Highly collaborative and fast-paced. Works with global cross-functional teams across Digital Product Engineering Compliance and regional stakeholders. Focused on scalable delivery quality localization and continuous improvement within enterprise web operations.

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