Senior Content Designer Send

How should global money work How do you take a complex stressful experience and make it simple calming even How do you challenge the way its always been done 

How do you collaborate in a human-centred way to ship work youre truly proud of

These are just a few of the challenges a Senior Content Designer will work on as part of Wises global mission to build an open fair and human financial system. Right now we move 6 billion every month for over 12 million people. But were only 2% done because people without borders deserve money without borders.

What youll be doing:

Youll be levelling up the quality of our existing content across Send a squad thats revolutionising how people transfer money across borders to be as cheap easy and fast as possible.

The Send squad is central to Wises mission of building an open fair and human financial system.

In this role youll play a central role in enabling customers to send large amounts of money quickly and with absolute confidence. Youll invest time in deeply understanding our customers and their needs so that you can design and deliver experiences that make complex processes like cross-currency transfers clear engaging and effortless.

Youll also be part of the Content Guild and will regularly collaborate with the content community across Wise.
 

Heres how youll contribute:

• Get to know our customers building empathy and a deep understanding of their needs 

• Use your expertise to discover design and deliver simple beautifully crafted intuitive experiences that customers love

• Influence teams and stakeholders to increase customer-centeredness creativity and content quality across the squad

• Work with designers from other squads to build a single seamless experience for customers
   

This role will give you the opportunity to:

• Deliver impact and ship work youre proud of

• Own content projects from end-to-end

• Elevate content quality defining what good looks like in the squad then helping deliver it

• Be part of a positive change in the world. Were fixing a broken greedy system and putting people and businesses in control of their money

About you:

• Youre an accomplished Senior Content Designer with experience shipping world-class consumer products

• Youre comfortable navigating complexity and ambiguity and can successfully collaborate in this environment

• Youre highly empathetic both to customers and the people you work with

• Strong interest and foundational understanding of AI including as part of your design process

• Exceptional content craft and a desire for quality

• Willingness to give and receive constructive feedback 
   

Heads up this probably isnt for you if:

• Your experience is mostly in marketing content advertising copywriting journalism or social media and you have no hands-on experience of content design or working in UX
   

Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. So if youre passionate about learning new things and keen to join our mission youll fit right in. And because we believe that diverse teams build better products wed especially love to hear from you if youre from an under-represented demographic.

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time