Digital Channels Manager
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Digital Channels Manager
Location London/Leeds/Dublin/Cluj
Hybrid - 2 days per week(Dublin only)
Permanent
As the Digital Channels Manager you will support the Head of Digital Communications Technology & Platforms in the delivery optimisation and measurement of Flutters internal and external digital channels.
AboutFlutter
In Flutter COO we work with experts across Flutter to build deploy and communicate the Flutter Edge. Together we cover Product & Payments Technology Sportsbook Product & Trading People Property Corporate Communications and Strategic Partnerships & Transformation.
Whatyoulldo
Support the day-to-day operation and optimisation of digital channels (intranet corporate website social media platforms and email communications tools).
Work closely with agencies and internal teams to support CMS maintenance UX/UI improvements and ongoing platform enhancements.
Monitor platform performance and user engagement across digital touchpoints coordinating updates routine maintenance and issue resolution
Support the ongoing development of the digital communications roadmap by contributing operational insight performance data and emerging best practice.
Support data-driven decision making by analysing user behaviour engagement and performance across web intranet email and social channels.
Build and maintain dashboards reporting views to track digital communications performance identify trends and highlight optimisation opportunities.
Support the delivery of digital initiatives and transformation projects coordinating activity across internal teams agencies and vendors.
Maintain clear and structured documentation across digital platforms delivery activity and decisions using agreed tools and templates.
Creation of user guides best-practice documentation and platform standards.
Provide hands-on support and guidance to team members support adherence to Group Tech security and compliance requirements across digital channels.
Howyoulldo it
Highly organised and analytical with experience working across internal and digital communications channels and platforms within a complex organisation.
Hands-on experience with CMS platforms and web technologies. Understanding of content modelling publishing workflows and environment management.
Working knowledge of web technologies (HTML CSS and JavaScript) with sufficient technical literacy to diagnose issues support troubleshooting and coordinate delivery across digital platforms.
Familiarity with event-based tracking concepts and how user interactions are measured across digital platforms.
Understanding of the software development lifecycle including requirements definition development testing release and post-release support with the ability to work effectively with development teams and agencies throughout.
Understanding of user-centred design principles with the ability to assess usability and interaction patterns translate design intent into practical platform implementation and provide clear recommendations.
Proven ability to manage delivery across multiple workstreams coordinating internal teams agencies and vendors to deliver work on time and to agreed scope. Advanced skills in Confluence Jira or similar software.
High-level understanding of identity and access management concepts (e.g. SSO Okta or equivalents) with basic awareness of SCIM-based provisioning.
Working understanding of cyber security fundamentals and awareness of security review compliance and remediation processes.
Demonstrable curiosity and passion for AI and other emerging digital technologies with an active interest in staying up to date with industry trends.
Whatsin it for you
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can bepersonalisedto you:
Bonusscheme
Uncappedholidayallowance
Enhancedpensionscheme
Private healthcare
Lifeassurance
Incomeprotection
1000annual self-developmentlearning fund
Invest via theFluttersSharesave Scheme
Enhancedparentalleave
About Flutter
We areaworld leader inonline sports betting and iGamingwith amarket leadingposition in the US and across the world.
We havean unparalleled portfolioof the most innovativediverseand distinctive brandsincluding FanDuel Sky Betting & GamingSportsbet PokerStars Paddy Power Sisaltombola BetfairMaxBet Junglee Games andAdjarabet.
With our globalscale andchallengerattitude through which we excite and entertain our customers in a safe and sustainable way. Using our collective power the Flutter Edge we aim to disrupt the sector learning from the past to create a better future for our customerscolleaguesand communities.
Wereworking to be an inclusive employer and we encourage people from all backgrounds ways of thinking and working to apply. Everyone brings different perspectives and experiences; youdonthave to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know andwellsee how we can accommodate them.
Required Experience:
Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
Singular is an award-winning iGaming software provider that gives you a freedom to be your own brand. Our portfolio includes an all-in-one iGaming Platform and Sports Betting Platform as well as products for casino and betting retail operations.
