Student Assistant FWS Customer Service On Campus
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
The Customer Services Assistant as part of the Parking and Transportation Services Customer Service Team will play a key role in delivering exceptional service to the USF campus community. Responsibilities include processing payments for parking permits and citations as well as responding to customer inquiries regarding parking via phone email and in person. This position requires a professional demeanor effective communication skills and the ability to manage a variety of tasks in a dynamic environment. If you are a proactive customer-focused individual eager to contribute to a collaborative setting we invite you to apply for this fulfilling opportunity.
Responsibilities
Duties:
- General clerical support such as filing mail distribution data entry basic document creation and providing support.
- Assist PATS customers with the purchase of parking permits.
- Provide friendly professional customer service to PATS customers.
- Assist PATS guests by answering the phone appropriately and/or referring them to the appropriate office staff.
- Operate office machines and equipment.
- Input data in an accurate and timely manner.
- File and archive documents.
- Maintain a clean and visually appealing work environment.
- Maintain office supply inventory.
- Route incoming and process outgoing mail.
- Perform other duties as assigned.
Average Number of Hours per Week: 20 hours per week
Schedule: Based on operational needs but flexible around your academic schedule.
Additional Information for Applicants: Please upload a cover letter resume Federal Work Study (FWS) award and class schedule.
Contact Information for Questions about Recruitment: Ivette Torres at or Robert Jordan at or and Kathleen Roesti at or
Qualifications
Minimum Qualifications: Applicant must have a current Federal Work Study (FWS) award for the 2025-2026 academic year to be considered for this position.Applicants are asked to demonstrate proof of their FWS award by printing theirAward Offer screen from Student Self Service. The applicant must be a currently enrolled student in good academic standing.
Preferred Qualifications:Previous customer service experience and proficiency in using Microsoft Office products such as Word Excel and Outlook.
Required Experience:
Junior IC
Key Skills
- EAM
- Electrical Controls
- Cyber Security
- Business Administration
- Corporate Marketing
About Company
Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environme ... View more
