Luxury Automotive Service CoordinatorBDC Representative The Premier Collection
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Job Location:
Elmsford, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Coordinator
The Premier Collection
Are you an organized detail-oriented professional who enjoys helping people and keeping operations running smoothly Join The Premier Collection as a Service Scheduler and play a key role in delivering an exceptional service experience to our valued clients.
In this important position you will coordinate service appointments support the service team and ensure our clients receive the seamless high-quality experience expected from a luxury automotive retailer.
Key Responsibilities
Appointment Scheduling
Coordinate and manage service appointments for our clients ensuring efficient scheduling and optimal use of service department resources.
Client Communication
Confirm appointments provide service reminders and keep clients informed so they arrive prepared for their visit.
Follow-Ups
Proactively follow up with clients to confirm adjust or reschedule appointments and accommodate special requests.
Issue Resolution
Quickly identify and resolve scheduling conflicts or unexpected issues to minimize disruptions and maintain a smooth workflow.
Customer Service
Deliver exceptional customer support through phone email and in-person interactions while maintaining professionalism and attention to detail.
Qualifications
- Previous experience in scheduling administrative support or customer service
- Experience in automotive dealership or luxury retail environments is a plus
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Comfortable using scheduling systems and standard computer applications
- Strong problem-solving skills with a proactive mindset
Why Join The Premier Collection
We are a third-generation family-owned business that believes in supporting our employees investing in their development and promoting from within.
WorkLife Balance
- 5-day work week
- 3 weeks of vacation
- Flexible scheduling
Compensation & Benefits
- Competitive salary with bonus opportunities
- Health insurance with 50% employer contribution
- 401(k) retirement plan
Career Development
- Ongoing training programs
- Professional seminars
- Clear opportunities for advancement
- Strong culture of internal promotion
Employee Perks
- Employee discounts on new vehicles pre-owned vehicles service parts accessories and gear
- Monthly birthday and anniversary celebrations
- A supportive family-friendly workplace
- Brand-new state-of-the-art facilities
Community Commitment
Giving back is an important part of who we are. We proudly support organizations such as Alexs Lemonade Stand Maria Fareri Childrens Hospital Feeding Westchester local schools houses of worship animal shelters food banks and womens community housing initiatives.
If youre ready to join a respected luxury dealership and help create outstanding service experiences for our customers wed love to hear from you. Apply today!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Junior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Performance starts here. Buying or leasing a new or used Volkswagen, Volvo, Subaru, Mazda, Lincoln in the NYC Tri-State area has never been easier. Our upfront, transparent pricing policy makes your decision fast, simple, and easy..
