Analista Customer Service Jr.

Greif

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profile Job Location:

Santo Amaro - Brazil

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted innovative and tailored solutions that support some of the worlds most in demand and fastest-growing industries.

With a commitment to legendary customer service operational excellence and global sustainability Greif packages lifes essentials - and creates lasting value for its colleagues customers and other stakeholders.

Learn more about the companys Customized Polymer Sustainable Fiber Durable Metal and Integrated Solutions at and follow Greif on Instagram and LinkedIn.

OUR VISION:

Being the customer service company in the world.

OUR PURPOSE:

Creating packaging solutions for lifes essentials.

Job Requisition #:

033508 Analista Customer Service Jr. (Open)

Job Description:

Descrição das atividades:

  • Cadastros de preços dentro do sistema LN (SBP) levantamentos de dados e negociações acordadas entre os executivos de conta e clientes para garantir o faturamento correto;
  • Cadastrar os pedidos de vendas no sistema LN (SBP) visando atender a solicitação do cliente e gerar a ordem de produção e demais necessidades internas;
  • Acompanhar os pedidos cadastrados no sistema com a programação do PCP com o intuito de confirmar se os pedidos serão entregues no dia proposto ao cliente;
  • Atender aos clientes via telefone e-mails para assegurar que as solicitações dos clientes serão atendidas da melhor forma;
  • Contribuir com o desenvolvimento de novos produtos fazendo a interface entre as exigências / necessidades dos clientes e engenharia a fim de inovar os produtos e manter a competitividade da GREIF dentro do mercado de embalagens;
  • Preparar e apresentar os indicadores comerciais (FAR); com intuito de mostrar aos demais departamentos o resultado mês;
  • Participar de reuniões de planejamento com interações dos departamentos (Planejamento e controle de produção Qualidade Logística Produção Engenharia).
  • Auxiliar nas documentações solicitada pelas auditorias Sox / Deloitte; assegurando os controles internos Greif.
  • Elaborar Proforma Invoice Packing List solicitação de adiantamento/ fechamento (documentos de exportação) para efetivar a venda de produtos fora do Brasil;

Formação:

  • Formação Superior Cursando ou Completo.
  • Inglês básico
  • Excel Intermediário
  • Word Intermediário
  • Power Point Básico

At Greif we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive be engaged and reach your full potential.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms all legitimate opportunities can be verified on our official Careers page at . All communication from Greif regarding job opportunities will also come from an @ email address. If you have concerns about the legitimacy of a job posting receive an unsolicited job offer or suspect fraudulent activity please contact us for verification via this link Contact Us - Greif.

EEO Statement:

offer a competitive salary excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex race religion age national origin color disability veteran status or any other any other legally protected characteristic.

For more information read Greifs Equal Opportunity Policy.


Required Experience:

Junior IC

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted innovative and tailored solutions that support some of the worlds most in demand and fastest-growing industries.With a commitment to legendary customer service operational excellence and global su...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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Greif is an industrial packaging products and services leader with a vision to be the best performing customer service company in the world.

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