Portfolio Manager, Evaluation 211 AB

About the role:

211 Alberta is a partnership between Canadian Mental Health Association Distress CentreCalgaryand United Way of the Alberta Capital Region.As part of our energetic and talentedSocial Impactteam you willberesponsibleforleadingthe coordination co-design and delivery of evaluation activities across all three 211 partner organizations. This role ensures high quality evaluation practices that meet funder requirements support internal decision-making anddemonstratesthe collective impact of 211 Alberta provincially. The position strengthens system performance by standardizing methodologies synthesizing data and translating insights into actionable recommendations. It plays a key role in positioning 211 a community led impactful data driven provincial service. This position reports to the Director 211Albertawith a current end date of March 31 2028.

The Day to Day:

• Coordinate and steward a province wide evaluation system across all three 211 Alberta partnersensuring alignment with evaluation standards accountability frameworks data governance requirements and government or funder expectations.

• Co-design implement andmaintaincomprehensive evaluation frameworks integrating rigorous participatory methodologies (quantitative qualitative mixed methods) logic models theories of change GBA and culturally safe evaluation practices.

• Develop write and present high quality evaluation reports briefsdashboardsandknowledgemobilization products for diverse audiences including leadership funders government partners and community stakeholders.

• Lead cross-partner coordination and capacity building including supporting evaluation literacy training partners on tools and frameworksfacilitatingalignment on indicators and strengthening evaluation culture across the network.

• Support system wide organizational efforts across all three 211 Alberta partners by applying evaluation insights toidentifystructural constraints and contribute to cross partnership planning that strengthens workflow consistency integration and overall service delivery.

• Analyze and synthesize complex multi-partner data ensuring accuracy ethical use methodological rigor and actionable insights to improve program delivery policy alignment and system performance.

• Support grant reporting funding proposals performance measurement requirements and continuous improvement initiatives ensuring evaluation activities reinforce system level accountability.

• Ensure compliance with ethical evaluation standards data privacy legislation and data sharing agreements including secure handling of sensitive information across organizations.

• Represent 211 Alberta to funders ministries partners and external evaluators ensuring clarity of evaluation expectations and consistent messaging on provincial impact.

Aboutyou:

You are highly analytical and collaborative professional who brings advanced Excelexpertiseand strong data analysis skills to rigorously evaluate portfolio performance assess risk management effectiveness and ensure alignment with area confident relationship-builder able to foster trust and teamwork while engaging effectively with both internal and external stakeholders. You have exceptional written and verbal communication skills with the ability to craft clear concise reports and presentations that drive informed decision-making. With sharp critical thinking skills you analyze complex information develop sound recommendations and solve problems proactively.

Yourealso someone who can lead and influence across teams and sectors bringing people together to achieve shared thrive in a digital environment and are proficient with MS Office (Office 365 including MS Teams and SharePoint) and you enjoy learning and usingnew technologies. You have experience using CRM systems and data to inform decision-making paired with a highly organized proactive andsolutions-oriented mindset.

Your background includes a post-secondary undergraduate degree in Business Social SciencesHumanities SocialWorkor related fieldplussix or seven years of relevant following are great assets to have: aminimum of two to four years of supervisory experience evaluation certification (Credited Evaluator) Data Analysis visualization training (Power BITableauetc.) andproject management training.

A combination of education andlivedexperience will be considered. A valid drivers license and access to a vehicle arerequired as some travel within Edmonton and the surrounding area is part of the role.

The successful candidate for this position will be someone who shares our purpose to ensure no one in our community is left behind is a difference maker in our community and wants to connect to a bigger purpose.

You align with and integrate our core values throughout all organizational and business practices and you consistently act with personal professional and behavioral integrity.

You see yourself in our Values.
We value andoperatewith a commitment to:

Creating solutions.

Continuous learning.

Being courageous in our work.

Capturing our customers hearts and minds.

Beinginsightsdriven andutilizingreal data.

Applying a lens of equity and inclusion to all that we do.

Why work with us

We are people who love what we doâandâare passionate about our work. We offer rewarding work a positive workplace culture and a totalârewardsâpackage. Our work environment is a hybrid - with time spent both collaborating in the office as well as remotely.ââ

United Way of the Alberta Capital Region takes a systems-wide approach to collaborate and deliver local programs and services that address multiplefacetsof community well-being.

At United Way of the Alberta Capital Region we value the contributions our employees make in supporting and advancing ourâpurpose andâvalues andâhaveâa workplace culture where actions are aligned and focused on achieving ourâenvisionedâfuture.âWe believeâthatâa balanced Total Rewards Programâhelps fosterâa culture and workplace experience where our colleagues will flourish to the benefit of those served through our United Way.ââ

Fundamental to this isâourâcommitment to pay equity and a living wage.âAs part of our Total Rewards Program this position is also eligible for:

• 4 Day Work Week Program (January August)â

• Flexible hours (Hybrid work environment)â

• Birthdayoff

• Professional Coachingâ

• LinkedIn Learningâ

• Extended Health & Dentalâ

• Health Spending Account & Wellness Spending Accountâ

• Employee & Family Assistance Programâ

• People Connect (virtual psychological support)â

• RRSP matchingâ

• 12 days of Personal Illness and Family Responsibility Leaveââ

• 4 weeks vacationâ

• The salary range for this roleis$77026- $90000

*(Starting salary based on experience and budgetary considerations)

All Benefits are subject to applicable eligibility requirements.

United Way of the Alberta Capital Region is committed to creating an inclusive workplace that reflects our diverse community that we serve. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. By incorporating a variety of experiences and perspectives we create opportunities for innovative solutions and maximize the impact of our work.

To learn more about United Wayâof theâAlberta Capital Region please visitââ

United Way of the Alberta Capital Region has once again beenârecognized as one of theâ2025 Best Workplaces in Government and Social Services.

Required Experience:

Manager